I came for a medical training at Acumed. I was robbed at the hotel room 324 during the day 16th and/or morning 17th on the day 15th at night, I keep my wallet inside my laptop bag pack, with my passport and other documents, because I didn't want to take it with me. My bag pack never go outside of the room hotel. My wallet never go out from my bag pack since night 15th, I keep all my stuff including my wallet inside my bag pack. All My documents passport, and other cards was inside, Just my wallet were missing. My wallet was taken from inside my bag pack. Another issue is, today 17th August 2024. I left my iPhone charger and wire, connected at the bathroom ( I charged my phone this morning), when I came back to the room, won't be there. After check out 1.5 hours later room has already cleaned for the service people. There is no reason not to report it or gave me back my phone charger The front desk man told that he has no reports of my iPhone charger and wire. Definitely has to be reported so that phone charger was also robbed, and no reports about it, no forgiven stuff. I have no answer from manager yet. They told me call back on Monday. I would like to have it back my wallet and my money around $5000 US dollars and also my phone charger. I have no, any doubts, that I was robbed at my room 324 Hilton hotel. That happens during the day 16th and 17th after I did my check out they didn't have me back my phone charger, front desk man just said they didn't found anything.
JjustusfirstMy stay was a personal one for the holiday weekend. As always, Hyatt went above and beyond! Fantastic breakfast and phenomenal customer service.