We have spent one night in this hotel a few kilometers from the center of Aix en Provence. The check in was quick and smooth and our room spacious and fairly clean. It was a pleasure to enjoy the swimming pool on a hot day like the one we had. It was a good stay and very good value for money considering the high prices in high season.
The location near the motorway but still in a quiet area was really good. The pool and restaurant were excellent and all the people working there were really nice and helpful. We had a problem with the room that smelled of cigarette. The lady from the reception provided an air purifier and it helped. The cleaning of the room could be better.
Personnel gentil mais la chambre côté rue n'était pas insonorisée. Le bruit des premiers travailleurs sur la route à 6 h du matin était gênant. Nous avions réservé pour 3 et les serviettes étaient pour 2 personnes et il manquait la couette du 3ème lit. J'ai appelé la réception et ils ont monté rapidement ce qu'il fallait mais à 11h00 du soir j'aurais préféré me coucher sans devoir appeler pour ça. Ca peut arriver, je comprends. Dans la chambre il y a 1 sachet de thé et 1 de tisane mais nous étions 3, pas de bouteille d'eau mis à part celles du frigo (à payer) La salle pour le petit déjeuner dans le hall sans une vraie séparation n'est pas géniale. Pendant le petit déjeuner on est sur la porte où les clients rentrent et sortent et on entend les appels du personnel à l'accueil... il faudrait faire quelque chose pour bien séparer et insonoriser les espaces. Pour moi ce n'est pas un 4 étoiles. 3 étoiles max. Exemple d'expérience récente différente et comme j'aime: j'étais à Lille le week-end précédent avec ma fille pour la même raison. Concours universitaire. Dans l'hôtel de Lille (3 étoiles, Best western)) quand nous sommes arrivées ils nous ont proposé d'avancer l'heure du petit déjeuner du samedi à 6h30 (d'habitude à 7h00) pour donner à ma fille et à d'autres jeunes qui était là pour la même raison la possibilité de prendre le petit déjeuner avec calme étant donné que le concours commençait à 8h00. Ils nous ont donné un plan de la ville avec les indications pour arriver au centre d'examen. Beaucoup d'attention au client, service impeccable, chambres silencieuses, 2 bouteilles d'eau dans la chambre à l'arrivée et 2 tisanes par personne...en effet il suffit de quelques détails qui ne coûte pas cher pour faire la différence.
We enjoyed our stay in this appart hotel. The best thing about it is its location. It is extremely well located and the city centre is few minutes away. The place is pet-friendly and our cocker spaniel had a good stay as well and received some treats from the reception upon arrival, which was a nice gesture. The receptionist Ann-Henri /Antoine Henri, was very welcoming and professional and ensured we had a good stay. We definitely recommend this place.
ゲゲストThe Hotel in Aix en Provence was a disaster. It is nothing like the pictures make it out to be on Trip advisor or anywhere. These are taken by a professional well photoshopped and are long stretch away from what you see in the pics. The room for 3 does not have space for bags in the bedroom and barely any space to walk over to the other side of the bed..I would say max 1.5ft. Once the sofa bed is laid out in the living area, there is no way to move within the room at all. The arm rests of the sofa beds are black while the sofa itself is brown. No different in any other room. The room stank of smoke and the floor boards were shredding in some parts esp the toilet. We moved out within a couple of hours and stayed at another property in Provence. Don't spoil your vacation by staying here.
Just a short 12 minute walk into town. Extremely safe. Hotel offers continental breakfast for an extra charge. I did pass because there are so many cafes to people watch while enjoying your meal or cappuccino. Rooms, although small, are very clean, hot shower and comfortable bed and pillows. Staff is so nice and friendly as well as the people of Aix-De-Provance. Weather was perfect in September, 65-75 degrees daily. Most importantly, the big crowds left and no lines. Food is more than Fabulous. Will return. :)
Unexpectedly nice! We came to this hotel for one night because it's near the TGV station and we'd been unable to get into our hotel in Aix's old town until next day... This hotel turned out to have really comfortable well decorated modern rooms, excellent helpful staff and very generous extras: such as unlimited free mineral water and croissants in the hall, and free beer for anyone who didn't want to watch the rugby world cup in the restaurant/bar. (I should add that the hotel was quiet and so were the guests). A real effort has been made with the small landscaped garden and play areas, the swimming pool was clean and pleasant even though it was the end of the season, and the outlook very green over the golf course. The breakfast was absolutely the best I have ever had in France, with real French cheeses instead of the usual processed stuff, and fresh fruit and proper patisseries as well as eggs (and the meat was doubtless good too). The location was the main flaw for guests like us wishing to avoid using a car. It is a short taxi ride from the TGV station, but a half-hour bus journey to Aix proper through anodyne business areas. The other flaw - which wouldn't affect the sports fans or young families with cars who seem to be the usual guests - was the incredibly tiny bath. Sadly I fell trying to get out of that bath and am still dealing with the injury. I must add that we had come back again at very short notice for one further night, and again the staff were excellent and so was the room in all other respects...I should have used the shower that night instead!
L’établissement est facile à trouver, et on peut s’y garer facilement grâce au parking qu’il faut réserver bien à l’avance car il n’y a pas beaucoup de place. Le parking est un peu cher 15 € la nuit. Dix euros aurait suffit. On peut éventuellement trouver des places à l’extérieur mais ce n’est pas très facile. L’établissement est neuf, climatisé, insonorisé, avec un petit espace cuisine et une literie très confortable. Il y a quand même quelques manque : pas de ménage, pas de lit fait chaque jour, pas de changement de serviette. Au prix où on paye, ce n’est pas normal. Une formule de petit déjeuner express, boisson chaude et chocolatine ou croissant. Pour 5,50 €, une formule plus sophistiqué avec un jus d’orange et sinon un buffet à 16 € à la française. Un très bel espace d’accueil et de restauration. Mais le vrai plus de cet établissement, ce qui fait la différence par rapport aux autres hébergements c’est le personnel. J’ai été accueilli par Marie-lou, qui a prêté beaucoup d’attention à mes demandes, qui s’en est très bien occupé et qui est une vraie professionnelle. Elle m’a donné plein de conseils utiles. Ces deux collègues, Jonathan et Nathan sont tout à fait adorables et serviables, disponible et très à l’écoute. Quant à Abdou pour la nuit, il est disponible et a toujours un bon mot le soir quand vous rentrez. Ce sera ma nouvelle résidence secondaire quand je reviendrai à Aix-en-Provence. Merci à toute l’équipe.
This hotel is very nice if you have a car to get around. Free Parking. Bedrooms fine and quiet. Good outside grounds. Reception staff all helpful. Breakfast I thought was good. Especially liked you can juice your own oranges in the morning and fresh fruit salad not tinned.
A charming hotel in the centre of Aix-en-Provence run by owner Viktor and his staff. From the moment we arrived to the moment we left we were made to feel very welcome. The bedrooms are very clean as were the huge bathrooms. There is a comfortable sitting room with a bar. Breakfast is served outside in an attractive garden. Breakfast itself consisted of tea/coffee/chocolate/juice and a basket of various croissants jams and yoghurt. Highly recommended this hotel and we will return. Ann John and family.