When we arrived there was no electricity. We were told that this would be remedied within fifteen minutes. In the end it took 3 hours. If we had been told right away that it was uncertain how long it would take, we would have left, because we came here to spend the night and eat for fun, not because it was necessary. But before we could start with the fun part my husband had a deadline for work. He spent 1.5 hours in the car working with a hotspot and the engine on, because we arrived with an empty computer. My advice for the next time this happens: contact the people who have booked a hotel room before they arrive, be honest enough that you don't know how long it will take and therefore give the option to cancel. However, no apologies were made, ‘it was just the way it was', the whole environment had the same problem, they couldn't help it. The food was okay, the girl in the restaurant who served us was super nice, the location, the hotel room all looked beautiful. When we went to sleep the music was still very loud, very audible in our hotel room. Really annoying. When I asked if it could be turned down, the response was 'No, this was normal over there’. When the music was still at the same volume at midnight and I went to the reception for the second time, really angry by now, there was finally a willingness to turn the music down. I think all the guests had left by now and the music was on for the staff themselves, all young & hip people. When we said on check out we weren't happy about our stay, the young guy at the front desk had no words, except that he wouldn't charge us for the dog. In short, a bad experience, for a high price :(€158 for a room without breakfast), without sorry, without compensation for the inconvenience. Apparently our experience was an exception because I mainly see positive reviews. But I would think choose to be either a party location or a hotel, and don't mix that up. And don't let your hotel be run by, excuse me, 'kids'. Or train them first in customer focus before you give them responsible positions.
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