ユアン アジュマン スイーツ ホテル(Ewan Ajman Suites Hotel)

Worst service ever! Omg, they don’t cleanup the room everyday even though you requested them. If they come they just make the bed and that’s it! Don’t even bother to give us clean towels after specific request. Such a bad experience. I wouldn’t recommend anyone after having this horrific experience…

The hotel is busy all the time but it was pleasent stay with friends

Very good price and stays

I'm customer on this hotel and this is not my first time facing this issue with staff when I came to book I told them I want to stay till 5 then they asked me to pay 100 extra then I told them what time maximum I can check out the lady she said till 2 pm we can give you but next day I was sleeping one from the customer service lady staff she called me on my personal number asking me to check out by 12 pm then I told her can I leave by 1:30 pm she said no at least 1 pm because we have arrival and we need the room but same time I checked website to see if there is room or no but I was chocked when I saw all type of room have 5 rooms left why the staff have to lie to me ?? If I requested to leave 2 pm and staff agreed why next day they have to call me and asking me to leave???

It looks nicer in the pictures than in person and I'm not sure how it's a 4star but it was pretty good overall and for one night what we needed.

At the start of this review i would like to warn ********** and future costumers as we believe the rating of this hotel is rigged and staged to show in the high-rated hotels formula of **********, please read below for the full explanation; When we arrived The staff were a different breed of rude. The staff receptionist did not even greet us and he was rather rude in his communication manners. The lobby was shut down with no-sitting signs and could not even sit in order to wait for the check-in process to commence. We thought that was wrong, and there was the first warning flag. It was 2am so we decided to go up to the room and avoid any further inconveniences. Going up the lift, we were shocked with the floors corridors' condition; it was dirty, with dimmed white florecent lights along the way. Then we proceeded to the room, and the condition was shocking to us. The microwave provided with the studio was (nasty) with stains of the wall behind it, the sofas were worn down as if they came from "good-will" store, the bathroom was leaking and there was no towels provided. Water pressure was very weak and couldn't even touch the taps as they have stains. We felt that we got scammed with the ratings and we are highly suspicious that those ratings are rigged since there was no comments except few words such as "good, brilliant" and all comments/rantings happened around the same time, with very close dates to each other. We kindly request ********** to inspect this property.

The carpets stink and the room requires deep cleaning all over by professionals Hotel maintenance team needs to check taps and leakages , water dropping from blocked AC exhaust pipes. Breakfast was ok but food was not worth eating ( seems they have a tie up with a cafeteria) refrigerator is full of bad odour

The beautiful arrangement of things, and the loving hospitality.

Clean and basic. Comfortable