didn't get the room we made a reservation for. room was on ground floor, people looked into room all day from the street, very noisy, very smelly room, very cold room. small tv. Cleaning staff uses same door as entrance from early in the morning. Owner (Laurie) was very rude and although she could still give the room we booked, she refused to help. Had to pay the same amount for a smaller, darker, less cosy room than offered. don't go there if you get the room on the ground floor.
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