Clean and comfortable accommodations. Loved the kitchen area and the 2 bedroom suite. It offered privacy and was well appointed with thick and thirsty towels, soft bedding and pillows and the staff were friendly and hospitable. Restful night sleep and would totally stay there again.
This Residence Inn is absolutely one of the cleanest hotels around. Every part of the room was cleaned with care. Seriously, the cleaning staff deserves a raise. Every employee that I passed by said hello or asked if I needed anything. The staff were so kind, helpful and funny. Some of those that deserve recognition are Bella, Desiree, Marijane, Fortino, Dennis and Carlos, that made my stay better. Ex: asking if I needed help carrying my luggage down from the upper level. Of course, being a RI, there's the usual breakfast, some popcorn or cookies throughout the day The hotel is conveniently located off the freeway. Close walk or short drive to many places to eat. Across the street is an AMC theatre and a grocery store.
A Fantastic Hotel in downtown Bakersfield and close to everything. Rooms are very well appointed and spotlessly clean! Service is outstanding in every way! From the Airport Transportation, Front Desk Staff, to Housekeeping the staff is very well trained and professional! When you call the front desk everyone answers with a pleasant, ”Front Desk, this is XXXX, how may I help you!” A special shout out to Eleonor Gonzales who showed amazing Kindness, Care, Hospitality and Professionalism to my colleagues and I during our flight delay! I am a Bonvoy Member and stay at HUNDREDS of Marriott Affiliated Hotels every year. I was VERY impressed with the amazing Service, Care and Hospitality of the entire staff! THANK YOU for going the extra mile in caring for your Guests!
We stumbled on this hotel at the last minute when diverted by traffic jam on I-5 heading towards Palm Springs from the north. Room was just fine. Breakfast was very good, even with limited selection in a time of COVID. The standout, however, was the people who staffed the place. Shoutout to Angi, but also to the housekeeping staff and its manager. They were beyond friendly and helpful. We liked the place so much and appreciated its very reasonable price that we went somewhat out of our way to stay there on our trip back north 10 days later. When my wife left behind the remote that ran her hearing devices, the housekeeping manager (Maura?) went so far out of her way to make sure that we got the expensive device successfully returned to us via UPS (no thanks to UPS) that we owe hear a GREAT debt of gratitude.