スワティ ホテル(Swati Hotel)

Cute place near the beach ! Great hospitality for sure be coming back !!! 🤘

Все претензии к боссу. Забронировали один номер, дали другой. Плюнули и хотели доплатить, чтобы не спорить. Но цену назвали на 3000 больше чем этот номер стоял на тот момент на продаже. Настолько терпеть и соглашаться не было желания. Благо, что поменяли изначально предлагаемую каморку без окон и балкона на комнату в 15 кВ. Метров вместо забронированных 25. В итоге номер оказался с запахом из канализации, без уборки, без смены полотенец, ржавым холодильником. При бронировании заранее уточняйте, какой номер вам достанется! На фото/описании и в реальности - две большие разницы. Единственные плюсы - постоянно горячая вода и дружелюбный персонал ресторана. На фото - комната, которую нам предложили как 25 м2 делюкс с балконом, которую мы бронировали. Люксом тут и не пахнет )))

Ужасный отель. Приехали после длительной дороги оплатив номер ДеЛюкс, нам предложили заселиться в номер на первом этаже напротив ресепшен. Я был в шоке от этого клоповника, указав товарищам с ресепшен что у нас оплачен номер Делюкс, нам переселили на 2ой этаж. Номер без балкона, внутри гадюшник. Попросил опять другой номер, сказали ждите завтра. Ну ок, думаю переначуем как нибудь закрыв глаза. Пошел взять пивка и встретил наших ребят у которых поинтересовался как им отель. Сказали что пришлось доплатить по 2000 рупии в сутки что бы заселили на последний этаж там более менее норм и хороший вид. Вернувшись с пивом я охренел от пьяных индусов устроивших дискотеку прямо под окном. Это была последняя капля. Пошел к товарищам на ресепшен требовать нового номера, у них один ответ - завтра. Попросил вернуть деньги что жить у них не буду - позвали старшего и он начал предлагать супер номер прямо сейчас. Даже смотреть не хотелось, забрали вещи и съехали в отличный отель в 1.5 км от этого не на берегу конечно зато чисто красиво и тихо. Деньги эти обманщика сказали что вернуть не могут поскольку сайт бронирования не вернёт, обращайтесь мол туда, а мы подтвердим. Написал в поддержку там сутки помурыжили и написали что с отеля пришёл отказ. Да и ладно, зато отдохнул и сем ь дней жил как белый человек. В общем не советую связываться с этим клоповником.

We arrived at Swati after a tiring overnight flight, if we weren’t exhausted and hadn’t prepaid we certainly wouldn’t have stayed here. When the taxi pulled up outside we had to double check that this was the same Swati Hotel that we had booked online. The entrance was more than scruffy!!! We spoke to a guest who was leaving the hotel what he thought of the hotel and the answer was “it’s ok”. We entered and checked in explaining that we understood that the room probably wouldn’t be ready as it was before check in time. One member of staff told us to return at 1pm, the next one said it would be ready in 10 minutes, the third one said 20 minutes, we hung around and were offered 2 cans of kingfisher whilst we waited. When we entered our room initial thoughts were “it’s ok “. We were eager to get out and explore, so the true feeling of the entire hotel hit us on our return. The sea view that we had paid extra for was basically a view of an air conditioning unit. The room and the whole of the outside of the hotel was filthy. All waste bins overflowing. The electric sockets were downright dangerous. We stayed the two nights that we had booked and paid for, on our last night as we returned to the hotel one of the staff told us that we had a bill “pending “. We queried it, and were told we owed for 2 kingfishers. This hotel is oversold on its website. Don’t waste your money.

The staff was very very rude, from the moment we arrived inthe hotel, it felt like, us checking in was too big of a bummer for them to handle. We had a price on booking but for some reason they charged us more per night at the reception. We had to bargain for the price and still payed about 500 more rupees that we were supposed to. At the end we payed by card and they told us the card fee was our responsability so we payed more on top of that. The room was suppoded to have kettle, it didn't. The lights in the bathroom did not work and there were broken tiles that fell from the wall and left it exposed. There was a frige that didnt't work. There was a tv that didn't work. Bed is uncomfortable. The wifi failed every 2 minutes. It felt that after our interaction in te check-in they purposefully put us in the worst room they knew they had, dpecislly considering it wasn't the building advertised on the pictures. Overall it was a very unpleasant stay. Normally bad accomodations make themselves up by having nice hosts, not the case here. Not comfortable, horrible experience. Put your money to brtter use.

We booked luxury sea view room, the room is big, clean and comfortable. Staff are helpful. Breakfast which is included in itenary is good lunch & dinner is tasty and available till 10 PM Our 4 yrs old kid enjoyed the bed and bathtub. Fridge is available Near to beach, 2 - 3 walk, ***y food outlets available nearby towards main road. Cons : Kettle is not available, hot water isn't with temperature control, some times its very hot, need to be really alert and cautious, if you are traveling with kid. There is no lift , however staff helped with our luggage till 4th Floor,

Around the hotel is dump area. Really dirty area. Photos are not real. We had to pay extra, to get better rooms as the standard rooms are very poor. And even in this case, they did not included the breakfast in the rate. Not a nice experience at all.

We stayed in the sea view room and the room was so tidy, posh looking and had AC, a spacious bathroom with bathtub, balcony and excellent sea view.. The staff is so friendly. There are ***y shops nearby. Arambol beach is at walkable distance from the hotel.. Overall the hotel stay was easy, satisfying and cost effective..

A nice hotel near the sea, the room has everything you need. We lived in a room with a sea view, which allowed us to meet beautiful sunsets in the hotel. Friendly staff, hot water is available at any time, there are rooms with a bathroom and a TV. There are several shops within walking distance. In general, we were satisfied.