アルバタクスのBaia di Porto Frailisホテル

Be prepared for bad surprises! We had booked a Superior room with „fantastic view to the Gulf“. The room that we got was a small modestly furnished room, not even an armchair and the view was to the back yard. We said that this must be a mistake but they said no, it is a Superior room. We insisted to change the room and got finally a nice room with a pool view. And it was bigger and with nice decoration, so that was a real Superior room. They obviously wanted to cheat us by giving us a cheaper room! While waiting to get a better room I had to use the toilet of the first room. The concierge came to check the room and I told him that, he blew up totally, it was like I had destroyed the whole room! Finally I had to pay 25 € extra because they had to „desinfect the complete bathroom“ due to the hotel covid rules... We booked a table in the hotel restaurant for Saturday evening at 8 pm. Elegantly dressed, 2 min before 8 o‘clock, we were about to leave the room for the restaurant, when we got a call. We can not eat at 8 as reserved, because there is a group who came and wanted to eat at that time so they gave them priority and we can only come at 9 pm!!! We went to the reception and asked them to find a solution, but they said that either you eat at 9 or you go elsewhere. Finally we said that we‘ll go to the bar to have a drink and the hotel should offer it. We asked to have 2 cocktails from their list. After waiting for a long time somebody came and said that the manager has decided to offer us prosecco but no cocktails! It is a beautiful hotel with an excellent restaurant, but unfortunately the customer service and the general attitude about customers’ wishes and needs is NON-EXISTING. We finally just waited to get out of there.

Man fühlt sich sofort wohl in dem Hotel. Alles sind dort unglaublich nett und hilfsbereit. Es wird auch teilweise deutsch gesprochen. Die Zimmer sind super schön und alles hat gepasst. Das Frühstück war als Start morgens echt toll. Der Kaffee und Cappuccino war voll in Ordnung. Wir haben sogar morgens um 5 Uhr einen Kaffee bekommen da wir früh abreisen mussten. Die Anlage ist sehr gepflegt. Parkplätze gibt es auch sehr viele. Wir empfehlen es auf jedenfall weiter. Allerdings kann man vom Hotel fast nirgendwo zu Fuß hin, da einfach die Fußweg fehlen.

私たちはアルバタックスでこの素晴らしいホテルを予約し、この地域を探索するのに最適な場所にあり、部屋、ビュッフェ式朝食、設備(無料のスパオプション)、とてもフレンドリーで親切なスタッフに本当に満足しました。インフィニティ プール、アペリティーボ スポット、素晴らしい海の景色を望むジャグジー バスタブがあります。さらに、ビーチにはラウンジ ベッドがあり、そこでも親切なライフガードがランチと飲み物を持ってきてくれました。SUPボードをレンタルしたり、自転車(無料)を利用したりできます。彼らは私たちがGola di Gorropuでのハイキングを予約するのを手伝ってくれました。素晴らしい滞在で、サルデーニャを再訪すれば間違いなくここに戻ってきます。少し平和で手頃な価格の贅沢を探しているすべての人にこのホテルをお勧めします:)