ホテル ジェローム オーベルジュ リゾーツ コレクション(Hotel Jerome, Auberge Resorts Collection)

This was our first time visiting Aspen. We decided in advance to break up the 12-day trip by staying in two resorts in order to have two different experiences. We thoroughly enjoyed our stay at Hotel Jerome. The atmosphere was upscale, inviting and created a great vibe (we loved the music!). The room was spacious, well designed and the bathroom size and finishes were a welcomed upgrade from the other resort we stayed at. The service at Hotel Jerome was fantastic namely the valet staff (in particular Victor), the concierge (Cye was always professional and accommodating) while the room service, waitress service and bar service were superb! The food was outstanding and we appreciated being able to eat outside in the Garden with all of the menu options available to us! The pool area was a perfect setting to relax after a busy day of activities. The spa staff was professional and accommodating. And last but not least, there was no better dessert in Aspen than Hotel Jerome's mini-donuts! We can honestly say that our experience at Hotel Jerome was OUTSTANDING and we definitely plan to be back!

Loved every minute of our recent trip to Hotel Jerome. We have been to Aspen many times but have never stayed that the Jerome. We will never stay anywhere else!

Staff were great. We received an upgrade at check-in that suited our family very well. The food at the restaurants was all great. Service was exceptional. Hotel feels historic but not old and creaky.

My girlfriend and I had a nice quiet weekend at the Jerome at the end of the winter season. The welcome beverage at check in was impressive and delicious made from scratch in front of us 🥃 The room was really comfortable and cute. We really liked the pool area and design of the public areas/lobby. The cafe had great coffee and the avocado toast was really refreshing

Very clean, nice hotel. Friendly staff. Multiple shuttles for the 4 mountains (for ski season). Good food. Close to all the good restaurants and shopping (walking distance). Very popular bar for happy hour or after hours.

We had coffee in the Felix Roasting coffee shop in the hotel. The coffee options were small, perhaps 9 oz.'s. However, the croissants were fantastic, very light and buttery. They don't provide a copy of your individual order, just a credit card receipt with the total purchase amount.

The Hotel Jerome is hands down the most beautiful hotel in Aspen. It is impeccable in design, cleanliness, service and hospitality. The restaurants and bar are fantastic. Friendliest and most helpful team we have experienced.

The worst service in Aspen for way overpriced drinks. Bartender was complaining about the establishment, and how many days he worked. We didn't need to hear this and get terrible service. Extra dirty Martini was well clean. Service can be bad when a 22% tip is included. Wasnt even worth 6% tip. How do some places stay in business? Maybe its the nice people with the cowboy hats out front. Better experiences nearby.

Hotel staff is very friendly. Every detail of the hotel and room was an experience. Definitely a must experience place. Hospitality exceeded our expectations. Everyone spoke to us with our name. I am now curious to find out their other reports and experience them around the world.