No instruction on where to park on arrival and the 2 spaces in front of the hotel had taxis in them. We had to double park while I ran across the road to query. They told us to just go through into the underground carpark. No valet service. When we came back up to reception with our bags from the carpark, the front desk clerk seemed very uninterested and almost rude. There was no conversation or smiles. We had booked a lovers package and this wasn't mentioned. We got to our room and we meant to have champagne on arrival. I went down to query and it was another, nicer, clerk. She said oh yes, it looks like you should have a bottle and said she'd have someone bring it up straight away. It was nearly half an hour later. I also had to query the breakfast the next morning, which she explained. We ordered breakfast to our rooms which was part of the package, and then when we came to check out the guy at front desk said we had more to pay and had not included the breakfast. Without saying much to us when I explained to him we had a package which included this he looked and then walked off to get our car without telling us this is what he was doing. Your hotel is cute and qwerty, but your staff seriously let's you down and I wouldn't not stay again, nor recommend to friends. Only nice part was the rooftop bar where staff was much friendlier. Otherwise no one knew what they were doing. It kind of ruined the experience for us having a night in town to reconnect away from the kids.
With a stay at Abstract Hotel, you'll be centrally located in Auckland, steps from Karangahape Road and Queen Street Shopping District. This spa hotel is 0.8 mi (1.3 km) from Auckland Art Gallery and 1.1 mi (1.7 km) from Sky Tower.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library.
Make yourself at home in one of the 158 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
ゲゲスト2024.02.26
TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.
2022年に開業したHoliday Inn Express Auckland City Centre, an IHG Hotelは、オークランドにある非常にお勧めの施設です。当施設はブリトマート駅から600m、オークランド国際空港から27kmと、便利な立地です。付近にはスカイタワーやオークランド博物館、クイーンストリートがあり、観光に大変便利です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。オークランドの当施設には、併設の駐車場があります。このホテルの清潔度は非常に高く評価されています。ご家族連れのお客様に、このホテルは常に高評価をいただいております。