Never had this kind of experience in my travels. After the front desk confirmed that we can stay for another 4days, all of a sudden, I was informed that there is a conflict with the booking and we need to look for another hotel. The guard on duty is so rude. Excellent service is number 1 in hotels. If there is a zero rating, this hotel deserved a zero for incompetence and rudeness of its staff and guard. MyIncompetent and rude to the max. I will never stay in this hotel again.
自動翻訳