フォルタレザのバルコニーがあるホテル

Always a comfortable stay at the holiday Inn Fortaleza. The rooms are fairly large and comfortable for any length of stay. The hotel provides a decent breakfast to get your day started. Also a restaurant on site with cocktails good food and great service. The staff here are friendly and happy to help guests. Augusto the manager is always available to lend a helping hand if need be with a smile on his face. I’ve been all over the world in all kinds of hotels and when I’m in Fortaleza for business or pleasure this is my number one pick.

非常に良い、すべてがうまく配置され、唯一の問題は、適切な温度ではなく、水マッサージですが、残りはすべて大丈夫です。

絶好のロケーション、素晴らしい景色、アパートはとても快適です、私たちはコンシェルジュキットが好きです。残念ながら、パンデミックのため、プールはご利用いただけません。

私はこのホテルに5日間滞在し、ついにホテルの変更を余儀なくされました。このホテルの人々はとてもフレンドリーですが、フロントデスクのスタッフは中国語はもちろん英語も理解できません。私は最初にこのホテルに3日間滞在しましたが、その後、ビジネスの不確実性のために、毎日予約しました。ホテルを出る2日前に、ホテルは私の物を捨てて別の部屋に置いた。私は彼らに理由を尋ねました、彼らは私の部屋が他の誰かによって予約されたと言いました。この状況は私にさえ教えてくれませんでした。

おやすみなさい!私たちは4日間を費やしました..... aロケーション優秀..... oバラエティーは非常に良い朝食ですが、キッチンスタッフとウェイターはアイテムとツールの修理の遅れ.... a少し古い滞在時間に少し眠いです、私たちのベッドは右足です....a部屋のインターネット痛み....しかし、全体的に、....に住むことができるものは何でも合理的ではありません。

Nossa hospedagem no crocobeach foi perfeita! Atendimento sensacional do início ao fim! Disponibilizam toalhas para piscina e praia free. Acesso a cabana deles com muitos benefícios, 15% de desconto em todo o consumo, entrada free no lounge da Corona em dia de semana (vale muito a pena! Mesmo, sem assédios dos vendedores da praia) - não hóspede paga 60$ por pessoa, parque aquático free tbm! Perguntei no Check out se podíamos usar a barraca à tarde deixaram, ainda deram um vouncher para validar o desconto, ofereceram banho, toalhas limpas e shampoo e sabonete se precisarem, ou seja, carinho sem igual! Café da manhã sensacional, muitas opções e tapioca e omelete feitos na hora! Obrigada voltarei ficar mais dias… ahhhh único lugar que vi servirem champanhe no café da manhã AMEI

I booked used *********** and as a mistake, I booked a standard room when I wanted a better category. But because it was paid straight away I couldn't modify it I sent an email to the reservations team trying to upgrade, but the communication was painful. They told me in the end to ask in reception at the check in time - So I did. In the check in I asked for a room with a balcony and a view if possible, they checked and gave me a room with balcony and pool view, which was also the very last room in the corridor, so it also had the beach view - I paid for this upgrade and was happy with it. Room had a strong water smell, but I left the balcony open for a while to see if it helped. After a day I noticed that the aircon doesn't work in the room - it basically stays at 23/24 degrees the whole time - which can be quite warm while sleeping. (Fortaleza was 35 degrees around our stay, and very very warm) I complained to reception, they asked someone to check. I had to complain again later on same day. Again they sent someone over to check while i was out. I came back, stayed a few hours in the room and had to complain at night a third time, the air instead of going down temperature wise, it kept going up, getting to 24.5/25 while we were in the room. When i complained the third time i was advised that they were aware that the temperature wasn't changing in the room, and that they would need to move me. This would be ok if anyone had even called me to let me know, but they let me stay in the room for hours waiting for me to complain again. They asked me to move to a room in another floor, without a balcony, explaining that it was the same category of room, however I had requested a balcony and paid for it at the check in. I asked if I could just sleep in another room that night and sort in the morning then another room as I had paid for, but they made me move all my luggage and etc at mid night that day. I was told a manager would talk to me in the morning instead. Morning came and I went back to reception, but no other room or manager was available. I came back to reception at mid day, and again, no manager available or room. I left for the day and came back at 6, where I was advised that my old room was back available and air con was working, and that the manager would like to talk to me. manager came and asked me ”how he could help me?” like nothing had happened, then I had to say that he was the one that wanted to talk to me and I had to explain the whole situation of the last 2 days all over again. he sent me upstairs with the porter to check the room, room was still 23 degrees. I come back and explain that the room is still 23 degrees, which he replies that the checked the room and room was cold. Well, yes, if you go from reception that has no air con at all, when its 36 degrees outside, and go inside a room that the air con is 23/24, it will feel colder. However once you get in the room, with more people, and stay there for the next 8h, that room

Fantastic hotel! We stayed here for 3 weeks - our stay was impeccable. The staff is very friendly, attentive and more than helpful. Our room was clean throughout our stay. Always a smile when passing through the reception. The breakfast selection was extensive, and the staff worked as a good team. Always a smile and greeting us when we had breakfast. The staff in the bar/pool area were friendly and attentive. Thank you for amazing service! We will for sure stay at this hotel next time visiting Fortaleza.

ホテルの場所はとても良いです、良いレストランと絶妙な朝食があります、ホテルの構造はとても良いですが、電子レンジや電気などのすべての情報のあるキッチン用品は予約に提供されていません。アパートは広く、快適なベッドと素晴らしいです、一般的に収益コストを含む価値があります、私はお勧めします。