The location was perfect, the room was ok bathroom dirty hair on the floor and behind the door, plug stuck in bath so water wouldn’t drain. No Wifi connection. We were there for 2 days and asked for room to be cleaned and hair was not removed. The WiFi was an issue, no connection and reception just say we will reset it. Not acceptable to offer it when they clearly don’t have it in the rooms. Breakfast was great, pool area great. Other than that we enjoyed our stay. When checking out I raised all the comments again.
A basic apartment not too far (10-15 mins.) to walk to the Medieval city of Carcasonne. Clean and comfortable accommodation with a small kitchen with fridge! Could even have cooked but avoided that. Apartment clean and decent bathroom, but two bedside lights would be good. Also could have done with a safe. Breakfast was good and the staff very helpful. No bar or food options in evening, but no problem as plenty of eateries in walking distance and supermarkets not too far away. Smoke alarm beeped at 5am one morning then every 30 secs. till we reported it at breakfast time - then it was sorted. Although reception not manned 24hrs - an emergency number provided - the site was secure and had a large car park. A small indoor pool and steam room was available daily up till 8pm and we enjoyed a quick dip one evening. Not luxury but we enjoyed our stay, the location and the friendly staff.
Stayed one night. Located a 5-minute walk from the train station. Walls seem to be thin and one can hear conversations, TV and showers from other rooms - fortunately it quieted down after hours. My room was small and very basic but clean. Amenities included an electric kettle. Comfortable bed and pillows. Enough power jacks. Dimly lit bathroom. Handheld shower only, good water pressure. Decent wifi. Friendly staff. Overall a good value for price.