アグン ラカ リゾート＆ヴィラズ(Amatara Agung Raka)

the hotel is a bit creepy and there is alot of insect (thats okay i guess) but there is a cockroach in the bathroom. the amenities is complete but the towel is a bit smelly and the hotel staff are friendly but the telephone are not working.

О чистоте номеров тут стараются не заботиться усердно, за 5 дней полотенца поменяли лишь по просьбе.

本來訂了五晩 住了一晚趕緊搬走了 從進房間就斷電。晚上廁所異味大，空調聲音大，床上還有蟲子咬人。第二天本來就要搬走了，前台説可以給我換房間，那我給個機會吧。結果洗澡地方堵水溢出來，來人搞了半天。下午去瀑布回酒店想沖個熱水澡，結果開了半小時沒熱水，電話給前台處理慢的要死。房間出去還要接駁車，電話給前台有個男生聽不懂英文等半天也不來。前台都沒有負責人，都是一幫小孩，除了一個女生，英文都不太行。如果你不想在烏布浪費時間和極差的體驗，千萬別來住。房間酒店設施差就不説了，價錢擺在這。趕緊連夜搬走

Good. Location very convenient. Helpful staff I extended there because the hotel was very nice. Very peaceful

Far from main road, room quality was not good

Great Photo from Google

Don’t come here! Beautiful scenery, with dirty rooms and an aggressive general manager. The room is extremely dirty. The floor was dirty and there were dead and alive bugs lying around. The bed had holes and stains. The bathroom was mouldy. The guy that checked us in spoke 2 words in English. He showed us some other rooms after raising these concerns, those were even worse smelling like mould, urine or both. It was so dirty I didn’t dare to take my shoes of or lie on the bed or touch anything actually. *********** told us we could cancel and leave and they would try their best negotiating with the accommodation to wave the cancellation fee. General manger Rita is very unfriendly and even a little aggressive. Not only did she not want to waive the fee, she didn’t want to see the room. After showing her pictures she told us she considers this clean. She told us she was not into a lot of talking we just had to pay. By the way booking.con did 0 best in negotiating waiving our fee, they just said oh Rita says you have to pay so pay. Rita said we had to pay because we stayed 1 night. We didn’t. We checked in at night, after 1 minute we were ready to leave but the guy did not understand English and told us to speak to someone else in the morning.

STAY AWAY from this resort rooms are so run down full of mould and and very dirty.The bathroom is full mould in shower walls and floors .All wall have a huge problem with mould and damp wall they are falling apart .Towel old and dirty gray colour.everything in this room needs to be gone .floors not clean so you have to wear shoes while in room .the grounds and pool are nice .Breakfast not good we paid to have breakfast at the resort mad mistake should have gone out to eat .Talk to few people the room they are in are the same some moved room but still the same .Staff at this resort don’t care .so don’t even bother to stay here because you will be so disappointed as we are and other guest .

Skip this hotel or you will be disappointed... Unclean and spoki. Main building is far away from the street, need 5 minutes walk to the street. 2 minutes by buggy. Buggy service is available, but you have to contact by phone to pick you up, but the line always busy. Phone not work properly. They said call 0 if you need anything, but the line always busy. Room on main building is not recommended. Not well maintained Not recommended