We stayed over Christmas and it was lovely for the kids. They were welcomed with gift packs full of mini-games, not just the normal colouring papers and pencils. They also have a Christmas workshop set up way before Christmas. The room was very nicely decorated with ample of space for crafting and small table for some drinks. The only downside was that many things had been used up and not refilled as the workshop opened a few weeks before Christmas. They also served milk in the workshop room, but I had concerns that the milk was there from the morning for the whole day and that it was not kept chilled, which might not be good for the kids to consume. The receptionists were very friendly.
The staff were friendly and helpful. Clean room, comfortable bed, wifi, aircon and as a bonus they have a buffet breakfast. Great location with on-site parking included and the German pub right next door for dinner within walking distance
Shahil the Front office manager was very helpful and look after us well. He went out of his way to ensure we had a comfortable stay. The location was great and the restaurant offered good meals at affordable prices.