「Our first time in Basel and we chose Schweizerhof after reading through the reviews. The proximity of the hotel to Basel SBB station is a plus point. Had a nice surprise at the room size n the design of the room. Enjoyed our hotel stay and would recommend this to other travellers too. Location is good with the tram n buses running in-front of the hotel making going around easier.
Would hope to come back in future after the hotel complete its upgrading.」
ゲゲストGreat hotel. Convenient location (tram stop literally out front) and walking distance to multiple local attractions. Very thoughtful and kind staff. Large, clean room. We upgraded to a room with a balcony on the 6th floor (picture from balcony included) and it was lovely. Gym also great. Breakfast was perfect. Would highly recommend!
ゲゲストThis hotel is great. The staff are very nice and helpful in every way. It has all the amenities that’s required for tourists and it’s very clean.. Breakfast was good no complaints here. They even have a QRCODE for a free ride on the tram or bus. how cool is that. They even called a taxi for us to take us to the Viking tor departure. We definitely recommend this hotel. Oh by the way it’s only five minutes walk to the center Basel..GREAT PLACE.
ゲゲストI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
ゲゲストStaff were friendly.
I was offered a free bus pass for the duration of my stay, but I wasn't explained the other benefits straight away.
Also, I was expecting tea/coffee facilities in my room, but I did not have any.
Hotel situated close to station, so getting around was easy.