ООльгаОтличный отель,все на высоте... Номер просторный по меркам Швейцарии. Отличное расположение. Хороший завтрак.Выдают Базель-карт: бесплатный проезд в транспорте и 50 % скидка в музеи,театры и почти на все.В номере вкуснейшие швейцарские яблочки нас ждали. На ресепшн вода и фрукты ежедневно.
ゲゲストI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
SSylvette SchmidliDas Personal sehr net. Auch das Service-Personal. Das Frühstücksbuffet, toll! Für jeden Geschmack etwas, aber nicht überlastet. Für mich war es im Zimmer zu warm, vielleicht weil ich kälteres Klima gewohnt bin. Obwohl im Zentrum, sehr ruhig, wir haben unseren Aufenthalt richtig genossen, danke
FFoddyTravelsGreat hotel and position! The only downside was the bathroom did emit a smell. It wasn't overpowering, just not pleasant. It's okay when the bathroom door is shut but still there when you open it. It didn't bother me a lot but it may be something others find uncomfortable. Otherwise, a great hotel with friendly staff and very comfortable.