DdeclanSuperb hotel-location brilliant with regular tram frequency outside door.
Staff incredible particularly barman and new person at check-in and departure. Highly recommended.
ゲゲストI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
SSylvette SchmidliDas Personal sehr net. Auch das Service-Personal. Das Frühstücksbuffet, toll! Für jeden Geschmack etwas, aber nicht überlastet. Für mich war es im Zimmer zu warm, vielleicht weil ich kälteres Klima gewohnt bin. Obwohl im Zentrum, sehr ruhig, wir haben unseren Aufenthalt richtig genossen, danke