ゲゲストThe scent of the hotel is very spa-like. The owner greeted us warmly and made us feel really welcomed. Everything was high quality from bedsheets, bathroom amenities, furniture, bath room towels and breakfast. Also the bathroom mat! I can tell the owner has put in a lot of thought into the whole experience. The bed was so smooth and comfy - I’m very picky with sheets and bed. Highly recommended!
ゲゲストBonjour je très contente de mon séjour les personnes qui travaille a la Réception Adorable Trop gentil serviable à l'écoute J'adore je reviendrai C'est mon hotel préféré 🥰
ゲゲストEin sehr süßes, kreativ gestaltetes Haus mit Pool im grünen Garten. Absolut großartiger Service und sehr nettem und zuvorkommendem Personal. Wir hatten eine Suite im OG, die absolut großzügig geschnitten war und einen riesigen Balkon hatte. Vom Bett aus konnte man bis zum Meer schauen. Die Zimmer waren sehr sauber und modern eingerichtet. Einzig an der Ausstattung in der kleinen Küche kann man noch arbeiten- Gläser, Teller, Besteck und ein Korkenzieher sowie Geschirrhandtuch wären toll. Auch ein Bademantel für den Pool wäre schön. Die Lage ist etwas oberhalb der Innenstadt, was wir als sehr angenehm empfunden haben, da es weniger touristisch ist. Mit dem Bus ist man sehr schnell am Meer. Wir kommen gerne wieder!
SShamin GholamiWe booked this place for the pools, the spa and the parking.
Upon arrival we were told the parking is full, we don't have breakfast although I showed proof in app and in my emails.
After getting to ”our room” we found it was already taken (there was an upon luggage on the bed) and we were informed someone got upgraded to our upper floor room with breakfast and we got their lower floor room (without breakfast, which would explain the initial confusion ).
They asked for a credit card for the mini fridge goods but our mini fridge was empty.
We didn't have enough towels and I literally had to bring them up myself.
The upper floor/outdoor pool (the oke in the first picture of the hotel) needs to be booked the same day and has 10 spots only with no booking limit per person and the spa/massages were fully booked (with only one 30min available at 7:15am and we are a couple) needless to say we didn't get to enjoy neither.
We used the sauna and there were no towels, although mandatory to use in the sauna as per their sign, no water to rehydrate and no water to pour on the stones for steam.
We didn't go to the indoor pool initially because of screaming/shouting kids although there were signs with instructions for a quiet and relaxing area.
Honestly, I feel like we were scammed 😪 would never stay again and really wished we booked another place especially given the wide variety of beautiful Hotels in the area.
Moreover the room didn't have a ceiling light but just ambience lamp, ours was constantly flickering so we turned it off and spent our time in the semi-darknes (room 325)..
The breakfast was good and the staff lovely, we interacted with Joao (upon arrival with the big mess up, he was very helpful and apologised many times), Manal and Nabil and they were all great and very helpful.