I booked this property on a whim and was pleasantly surprised! The room is chic and spacious, with modern furniture. The lobby area is also an appeal, as it provides bountiful seating areas near the bar. The breakfast was disastrous, however. The front desk staff informed me that breakfast would end at 11:00am on weekends, but when I arrived at 9:40am the staff were already putting things away. The food quality was very low. I would recommend altering the selections to make them more edible. Overall, the experience was a good one!
Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits.
The bottom line: The Hyatt Regency is still a safe bet in Dallas.