Best Western Moore Place Hotel

very unhappy with my stay because there was no hot water in the bathroom and the had a very bad smell like spilt milk or something that was off. they need to update the rooms and clean them properly

Quick night at hotel. Out in one of the cottages. Seemed fine. Bathrooms def need updating. Can’t change the temp on the shower.

We were placed in room 62 in the old Aspley Building.We had to be moved to room 65 due to an horrendous periodic noise from the bathroom.Room 65 had secondary double glazing however the actual window was impossible to open & the TV had to be turned on & off at the socket.Room information was not up io date.

Cold shower, filthy dirty everywhere. Staff were poor. Food choice very limited. Not a good experience

Stop over prior to early hospital appoin**ent. Room was spacious and very comfortable. It was a cold winter evening but heating was excellent and we were very comfortable. The bathroom was spacious and there was no shortage of hot water for bath or shower. Breakfast was available for our early start and we both had full English. One of the best cooked breakfasts I’ve had in a hotel. Cooked and presented perfectly. Staff in all services bright and friendly.

Staff were very pleasant and helpful. We asked for a couple of items and they were immediately provided. Breakfast staff were very very busy but managed to serve with a smile , so well done.

Beautiful hotel in a lovely village. ALL the staff were so helpful and friendly. We stayed in one of the "cottage rooms" the room was big and really nice. The bathroom had a shower & separate bath which was quite a treat, it was so hot in the bathroom (underfloor heating) which I couldn't see how to turn down. The bed and pillows weren't all that comfortable but that is the only slightly negative thing. I would definitely stay here again

Excellent service - had an issue that was dealt with brilliantly - thank you very much! Great night's sleep so booked another night the next morning. The area and building are fabulous - highly recommend a stay here.

We were made very welcome on our arrival. The staff were friendly and helpful. Our room was a good size and had a lovely view of the garden. The food was great, especially the breakfast.