Although it is not in the center of the city, the location is very convenient. It is close enough to travel to all major attractions around the CBD and close to both the South and West railway stations.
The staff are exceptionally helpful. My friend forgot his phone in his room. As we had to catch a train, he had no time to go back and fetch it. The hotel staff organised a courier to send it to our next destination.
We stayed in the family suite for 4 nights. Large suite but somehow our stay wasn’t as great as I would’ve hoped.
Pros: warm service, good location
Cons: cleanliness can be improved. Bathrooms had a musty smell that we could only keep at bay by keeping the fans running all day long. One of the showers kept leaking out the door despite our best attempts.