Worst Service i have ever experienced. Hotel was pre paid through 3rd party booking service, upon arrival in the Self check in counter I had to pay for the full reservation again. Since it was late and we needed our room I chose to pay and deal with it later. When confronting the front desk I was met by 2 arrogant guys who couldn't care less to help with the problem and told me that they only had an invoice from the 3rd party booking. I showed them my mastercard transaction and said that they could check the Lobby camera to see that exact time on the check in day I would be in the lobby entering my card details on the Check in Ipad but no help was provided. Afterwards I contacted the Hotel through website with no response so I have just been left with paying twice for a hotel room. I am for sure never using Seminaris ever again.
Staff were nice and pleasant. Good part of town with convenient transport links. Room was spacious and light. Able to open windows to a leafy quiet street. Style of interior isn't that of a super modern hotel.. it feels slightly dated but kept clean and tidy. Only bad points for me is the pungent stink coming from the bathroom, which I can only put down to old plumbing/drainage systems. A quite unbearable sulferous whiff which reached a highpoint in the morning 'showering' time... The aforementioned windows had to be opened wide. Apart from that it was fine, okay for a short stop Didn't partake in any of the dining or breakfast on offer
This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.
sadly we have very bad experience with The receptionist The receptionist behaved with us in a very very very disrespectful manner. This happened on Saturday night at 2:30 am The hotel door was locked and we were outside in the cold weather for a time Then he prevented me from taking my girl to her room, even though I told him that I would not stay here and that I would leave in five minutes, Then he refused to sit my girl in the lobby and asked us to leave or he would call the police and started threatening us in a manner without respect and screaming as if we were in his house and not in a respectable 4-star hotel !!!!! Then I asked him to call the manager but he yelled at me and told me that he is the manager and he does not have a manager Then he started repeating words in a strange language, maybe Hindi or Arabic, as if he was cursing us If he was able to erase this complaint from the e-mail, we will send it to several other places and we will put it in the description on the Internet and in booking and in all places because we do not accept to pay and book for a room in a respectable hotel and receive insult instead of a good word and good behavior He must learn to speak with customers with respect and tact and Etiquette ..I am a teacher and my girl is a marketing director. If he requested an extra amount, we would not refuse to accept and pay him I am sure the management of Hotel they will do something for keep the customers and people with good trea**ent and good services
私たちの部屋は午後3時チェックインの2時間前に良い準備ができていたので、最初の印象は良かったです。これは妻と私がドイツを旅行した後、空を走っていたので、救命士でした。ホテルは明らかにハリウッドスターをテーマにしています。各客室には、その外に写真付きのスターがあります。私たちの部屋は予想以上に広かったです(ドイツで同様のまたはより高価な価格ではるかに小さなホテルに滞在しました)。それはクリンチャーのように聞こえない素晴らしい散歩の濡れた部屋を持っていましたが、ベルリンの通りをたたいた1日後に本当に感謝しました。ホテル自体は、Savigny Platz S-Bahnから徒歩10分未満の線S9です。私が話した受付係は、地図で興味のあるサイトを指摘するのに本当に役立ちました。最後に、巨大な部屋に設定された朝食はたくさんの選択肢がありました。ベルリンにいるときは間違いなくここに滞在します。
Both myself and my partner (both 22) visited Berlin for the first time for 3 days (4 nights). The hotel is easily accessible by train (closest station is Charolttenburg) or by 45 minute taxi (roughly €50-€60), and is located in a quiet side street, but very close to the city centre and main attractions. Hotel is Scandinavian themed, has a lovely peaceful atmosphere and very friendly staff, who went above and beyond to answer any questions we had. Although check-in and check-out times are displayed on Booking.com, they desk is manned 24/7 and they are very flexible. The rooms are cosy, perhaps on the smallish side, but very suitable for a couple and a place to rest in between days of exploring the city. The beds are VERY comfortable and soft; we unfortunately didn’t have a double bed, but two singles pushed together. This wasn’t an issue, but it may have been nice to have an option to provide a double duvet rather than two singles if it is a room shared by a couple. Very powerful waterfall shower. The bathroom is very modern, and is separated by sliding frosted glass partitions. This was absolutely fine for us as a couple and what we expected, as it is clearly advertised as so on Booking.com. However this may be an issue if you are sharing a room with someone in which you would like more privacy whilst using the bathroom. We didn’t pay for breakfast included, but given the option to use this service and pay at the end of our stay. Breakfast runs from early to late morning, plenty of options of hot food (bacon, eggs, sausage), pastries and breads, fresh fruit, a selection of cold meats and cheeses, yogurt, cereal and even a waffle maker! Very reasonable at €12 pp (have included an image). Overall, very happy with the stay, and feel that it is good quality for money paid — the only reason why we didn’t score this hotel at 5 stars is that we felt it could be a good addition to have a small kettle, and complimentary coffee, tea and milk in the room, to in the evenings. Recommendations: The 24 hour train tickets is only €8.80, can be bought from any station, and allows you to travel as often as possible on both the overground and underground. Download the ‘BVG Fahrinfo: Routes and Tickets’ app (yellow and black app icon). It lets you plan journeys on the overground and underground trains, see the most convenient route to get from A to B, how much the ticket will cost, and when and where the trains departs from. Take the train from Charlottenburg to Hackescher Markt- lots of lovely restaurants to eat in (especially ‘Barist’) and a lovely spot by the river to sit on deckchairs in the sun and order some drinks in ‘James-Simon-Park’ (have included an image). Really good Chinese restaurant ‘Lychee’, about a 10 minute walk from the hotel. Lovely atmosphere and amazing food.