Holiday Inn Birmingham City Centre, an IHG Hotel

剛開始安排的房型根本就不是預訂的房型，服務堪憂，最後強烈要求後進行更換，區別對待中國人嗎，有必要嗎

這間酒店距離火車站及中國城很近，相當之方便，自助早餐亦不會太貴，食物方面還可以。不過唯獨美中不足嘅就是沖涼水時涷時熱，要小心一點。

was very close to the train station so ideally located room was comfortable and very clean shops close by aswell as local pubs and restaurants will definitely stop here again

房間一般，價格虛高，前台服務特別差，根本沒有假日集團的標準。擔保的訂單直接信用卡扣掉，攜程服務需要改進了。

1. The towel seems to be placed directly on the washbasin by the British 2. Paper towels with residual feces in the trash can 3. There are no cups at the water bar, it is messy, and the hair dryer is also placed here 4. The bed is crooked I'm not sure the room was cleaned, including the sheets are crumpled I went to the hotel reception and was told that the cleaning staff was available in at least ten minutes, and at eight thirty in the evening I was going to dinner, and she said I could change it when I came back. My friend came back before me and didn't change rooms because I had some luggage. It was half past two when I came back and they asked if I wanted to change rooms, but my friend was already asleep. By the way, the heating in the room is also broken (can't turn on)

酒店有三個問題，1、6樓道有薰鼻子酸臭味，2、房間晚上衞生間抽風機哄哄響，無法入睡，2、早餐質量非常差。另外，5號入住時辦理入住的小姐比較nice，6號上午十點結賬時的小姐態度非常不好👎

The breakfast is simply, and reception is cold but efficiently.

lovely i enjoyed my stay so peaceful.

Near to newsreel Station and bullring. Staff nice and welcoming. Room clean and comfy bed. Nice breakfast.