ペソナ アラム リゾート ＆ スパ(Pesona Alam Resort & Spa)

最高のサービス。私にとって、それは眺めと設備でそれだけの価値があります。ご家族やカップルにおすすめです。朝食は素晴らしかった。サービスありがとうございます。また来る

We had a very pleasant stay here, really nice view throughout the window, good breakfast and nice and helping staffs. Definitely will come back again next time👌

Kesini udah bbrp kali, tadinya cukup puas. Tapi kmrn dapet view yg ketutupan pohon (padahal pesen kamar mountain view bukan tree view) dan ga bs tuker (kamar baru dipake bbrp menit aja padahal). Overall ok sih, cmn ya gitu deh, mngkn krn udah langganan jadi pihak hotel mngkn mikirnya gausa service ok2 banget, tar juga balik lg wkwkwk.

So unclean and filthy,, they change the cover twice and still smile ,,, so sorry but this is what found .

This is not the first time we stay in this hotel and we always loves to stay in Pesona Alam. The room is okay (a bit small) and I personally think that they need to do some minor renovation to the room. The breakfast is great (lots of variety which we love). However, the check out time took forever. The staff were very slow. They charged 300 thousand rupiah for teh deposit and when they returned the money the staff said that they don't have small changes of 20 thousand. And it also happens to the person before me (and maybe after me as well). Suggestion to the hotel: prepare small changes if you charge deposit! We stayed in Pesona Alam but we visited the newer hotel next to it (Botanica Sanctuary). We tried their afternoon tea and we love it! View wise, Personal Alam has better mountain view. Overall, we enjoy our stay here.

Good venue

We enjoyed our vacation, however there's misunderstanding in check-in time, but it solved quickly. Thank you so much

Have a great expereince. Thank you pesona alam for serviceness

Was very pleased with the overall stay, the breakfast buffet also do not disappoint. There is a bad experience i had during check out, was accused of taking a beer upon check out. Since i was not the one doing the check out, i was not made aware until the payment was made. I came over with parents, elderly, and kids. We were accused of taking a beer from the minibar which pissed me off. Please do better.