Positivesから始めましょう。Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and has a good shuttle service.コートヤードバイマリオット(プラチナ会員です)から期待できる通り、客室も素敵でレストランも良かったです。物もフレンドリーでした。私は4つ星で評価するつもりでしたが...私たちはZipaquira Salt Cathedral(Catedral de Sal)に行き、受付に助けを求めました。彼らは彼らが使用する交通サービス(GERF)とコミュニケーションを取り、ミニバンのために22万COPの引用を与えました。しかし、旅行の前の夜、彼らは価格が実際に379,000の警察官であることを私たちに伝えました。彼らは彼らが間違いを犯したことを認め、マネージャーは私たちに本当の間違いを補償するように勧めました。私は彼に孤独な惑星の本を見せました。それは塩大聖堂で2.5時間待つことを含むZipaquaraへのタクシーの推定価格が160,000 COPまでです。彼は、彼らの交通サービス(GERF)には、大聖堂を訪れ、街を楽しむのに十分な時間を与える5時間の待ち時間が含まれていますと述べました。私たちはこの申し出を受け入れ、マネージャーが私たちを補償する良いジェスチャーだと思った。2時間ほどかけた大聖堂の訪問を終えた後、街に滞在するのではなく、ホテルに戻る途中からわずかな迂回路にあるモンセラットに行くことを好むと決めました。私たちは運転手にモンセラットで残りの待ち時間を過ごすことができるかどうか尋ねました、そして彼はそれを認めました。モンセラットを訪問するのに約2.5時間を費やしました。私たちがホテルに戻ったとき、運転手は彼らが犯した合意された総旅行時間の合計が5時間であることを主張する535,000のCOPを求めました。Zipaquiraへの旅行を考えると、明らかに意味がない方法の各方法は約2時間です。それは塩大聖堂で1時間しか許されず、都市で時間がないことを意味します。ホテルのレセプションで話し合い、ホテルにいないマネージャーと話をしてもらったが、問題解決ができなかった。私たちは差額を支払うのを嫌がっていますが、私たちはだまされたと感じました(...そして、私たちが注文することができた通常のタクシーサービスのほぼ3倍を支払った)。ホテルは約束通り無料で夕食をくれたことを認めなければなりませんが、コロンビアでの2週間の旅行でホテルを利用して交通機関を手配しました。下線 - 良いホテルだが、私たちはだまされ、私たちの経験を台無しにしました。彼らの輸送サービス(GERF - 写真の添付を参照)を使用するか、少なくとも非常に具体的で、そのような悪い感情や経験を避けるために書面で用語を入れないように提案する。
Great central location. Nice spacious rooms with a huge balcony. Bathrooms were spacious. Comfortable beds Staff were friendly and most spoke english although for some it was challenging, which is understandable. Did not try the restaurant and also got welcome drinks but the drinks were restricted to the restaurant. Would be nice to have those drinks in the roof top bar Only issue we had was the shower made loud noise when turned on had to tweak it stop making noise Also the deadbolt on the room door did not close. We used the chain instead. We had a late flight and carol helped us out with a very late check out.. Thank you, definitely recommend this place for location, great views and friendly staff. Was a treat staying here
Booked directly through Hilton as a Diamond member. Upgrade was ok, lounge is subpar compared to European lounges. No food included (must order through restaurant), limited drinks offering. Staff in the lounge was super friendly though and the views from the lounge are great. Very limited amounts of rooms offer a view at all. The neighborhood is great for walking and exploring and eating out. Cumbia House is a must go at night. The issue was that the hotel overcharged us by 40% over room rate. This is not taxes or Las Vegas BS fees but simply an increased room rate compared to what was booked through Hilton. This issue is difficult to resolve as it takes multiple phone calls. Absolutely not acceptable.
I thoroughly enjoyed my stay at the W Bogota for several reasons. First, the staff is extremely friendly, professional, and genuine about making your stay enjoyable. I had the pleasure of meeting Lidia and Oscar during my stay. They both made me feel like I was family and offered suggestions for places to eat and provided a thorough review of the hotel and theme of El Dorado. Second, there are beautiful art pieces and installations throughout the hotel. I loved the pieces that represented the story of El Dorado found in the lobby, the room, the lounge, and the pool. Lastly, the food is delicious at Jairo and the coffee bar is a treat to have in the morning. The neighborhood is really nice with a variety of shops and restaurants to enjoy while staying at the W. When in Bogota, you must stay at the W Bogota.
I have seen quite a lot over the past decades, but this must be the worst hotel I have stayed at and this is primarily due to its management. But first: a simple hotel in very good location, but with thin walls and in an increasingly deteriorating state. Staff is generally very helpful and nice. Breakfast offering very basic! Main problem: management wants to recover Covid losses by charging damages to guests without proof that they have been caused by them. In our case, the cover glass for the desk had a small piece missing at the edge and we were told that we had caused this and had to pay for it! Obviously, we did not check the room for such minor damages when checking in (at the end who treats a hotel room like a used car and checks for scratches in the whole room?). When my wife talked to the responsible manager by phone (who refused to talk to us in person), he mentioned directly that the hotel had to recover Covid losses as reason for why we were charged for this 'damage'. When my wife insisted that we were not responsible for the 'damage', he blackmailed us, saying that the staff would then have to cover the cost of a new glass. Certainly the most unpleasant experience I have ever had in any hotel in the world.
FFGiggitySuch a wonderful, warm, beautiful hotel. Located in a wonderful neighbourhood, connected to a nice mall, and walking distance to a beautiful weekend market that is open on the weekends. Such kind staff (house keeping, restaurant, front desk, security). Wonderful breakfast (pastries, bread, fresh juice, best eggs I have ever eaten, deli meat, coffee) and 30 minute ride to Chapinero and 10 minute ride to a nearby mall. You can take taxi or Uber and they will even arrive an airport transport (93000 pesos pickup, 70000 pesos depart). I stayed in a suite and it’s bigger than my apartment in the states, comfortable bed. Warm water and very clean. They also have a deal for a free drink at the bar if you don’t utilise house keeping for a day (I am not drinking right now so I didn’t utilise that deal). This was my fourth time in Colombia, but I will return to this hotel. Thank you so much for your kindness.
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
ゲゲストThe best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
MMileKruminaI stayed at this hotel with my mom. It’s really close to the airport and a few blocks from “El campin stadium” transmilenio station. Also a shopping mall is a few meters away. I stayed on a Wednesday so there wasn’t much music but I can see how it can be quite loud during the weekends as there are many clubs near by. The breakfast was good and the room was okay. I must say that this hotel feels more like a motel or bed and breakfast as it is extremely basic. No decorations or any living areas that are inviting so it’s good just for a night or two but not for a holiday. There isn’t any elevator and no men that can carry your luggage so my mom carried my suitcase up to the third floor and the receptionist and I carried the big luggage up to the room. The water pressure is great and the hotel has hot water. Also there is satellite tv with options in English and Spanish. I have no idea if the hotel staff speaks English or not as I speak spanish. Overall it was good as the area is safe and close to most places I wanted to go like Monserrate.
Spacious room, comfortable bed, very clean! Good breakfast and very attentive staff. It’s super well located! Great value for money! Would stay again! The hotel allows, if available, to pay by late checkout!