I always love staying here, it is close to the airport and the staff are always amazing no matter when you check in or check out. I would highly recommend to anyone flying in out or at really early or really late times from Winnipeg.
I was disappointed by the hotel's shuttle service, which came over 45 mins after I called them to ask for pick-up. The shuttle driver was also rude and didn't bother to offer helping me with my luggage until I asked. Aside from this, the property itself is clean and conveniently located, with excellent breakfast options.
Our bedroom seemed like it was cleaned until we spent time in the room during the evening.
Our bed sheets were dirty, and the jets in the jacuzzi had weird foam in them.
When we called the desk, they quickly came with clean bedding. The following day, they cleaned our room perfectly without us asking.
The lady who checked us in went above and beyond her job. She was accommodating, super friendly and made us feel very welcome. We even got an amazing deal on the show because we were staying at the hotel. She definitely made up for the gross room we walked into.
The reception was really nice and explained things clearly. The room was comfortably big with comfortable beds. The bathroom is awesome and clean and the tv is huge. The location being near the highway is great
Understand they are providing free stay for homeless people at the moment, but this should be clearly communicated in the description. We had a shock at the lobby when there are full of homeless people at the counter, one with many scars on his face was making troubles and cops with gun walked in. Imagine how we felt?!? There were security guards each floor at lift area but we still had a weird feeling. Luckily It was only a short stay for early morning flight. Free shuttle to airport is plus and only 5 mins to airport.