CCandyTooExceptional Stay with Outstanding Hospitality – A Hidden Gem in Luoyang!
My husband and I had an amazing stay at this accommodation in Luoyang. The location is excellent—close to the metro yet nestled in a peaceful neighborhood, making it convenient yet relaxing.
Our room was spacious, clean, and very comfortable, which was a pleasant surprise. However, what truly made our stay unforgettable was the staff’s genuine warmth and attentiveness. They didn’t just meet our needs—they went far beyond with heartfelt service.
For example, when we asked to reheat our takeaway food, they not only did so gladly but also presented it beautifully on a plate and delivered it to our room like complimentary room service. Another time, we forgot our clothes in the dryer, and the staff didn’t just collect them—they pressed and neatly hung everything in our room! These small but thoughtful gestures made us feel incredibly well taken care of.
If you’re looking for a place with great location, clean and spacious rooms, and service that comes from the heart, we couldn’t recommend this accommodation more highly. It’s the kind of hospitality that turns a good trip into a truly special one!
匿匿名ユーザーThis hotel is super new! The staff were amazing. Very friendly and helpful throughout our trip. The room was very very nice...the washroom had a bit of a smell in the morning but it happens sometimes in hotels in china (we've experienced it several times in the past). It wasn't anything having the fan on that couldn't solve and the fan was quiet so didn't bother us.
The bottled teas in the room taste so good! The shower had good water pressure too. One thing I have to say is atour's pillow is the best I've ever slept on that I took the pillow to the front desk and asked them what exact pillow that was so I could purchase and bring home right away. I slept so well throughout.
One night, it suddenly rained so much in Luoyang that all my clothes and shoes were drenched. I only had one pair of shoes and had to go to Shaolinsi the next day early morning...I was able to wash and dry all the clothes...and they helped find a way to dry my shoes in time too! I am sooo grateful or else I would have no idea what to do if my shoes were wet and I had 3 more days to explore.
The beef soup shop next to the hotel was also a good option for breakfast! Truly loved our stay!