GGeraldine ChangGreat service and amazing food next door!
📍 Location & Convenience
I booked this hotel primarily for its fantastic location near the food scene. It is incredibly convenient to get to **Zhujiang Food Street**: just turn left from the hotel’s main entrance, walk straight for about 5 minutes until you reach the traffic light, turn left, and you are right there!
🛎️ Service
The customer service here is exceptional. Both the front desk and the housekeeping teams were incredibly friendly and welcoming—a huge thank you to everyone! Overall, I was very satisfied with my stay.
🧺 Amenities Comparison
That said, when comparing the specific amenities—particularly the washing machine and dryer facilities—with the **Mehood Lestie Flagship Hotel (Shantou MixC)**, I still prefer the MixC location.
🏨 Brand Impression
I am highly satisfied with the customer service standards across the Mehood Lestie brand. Their staff truly makes a difference and always ensures we feel welcome. After two separate stays with the Mehood Lestie group, they will definitely be our top choice whenever we visit China in the future.
🥢 Bonus Food Recommendation!
Don't miss the shop right next door to the hotel selling rice noodle rolls (*zhu chang fen*) and *har gao* (shrimp dumplings). We ended up eating there for three consecutive days! The *har gao*, in particular, was exceptional—chewy, soft, and surprisingly juicy. Unlike the drier, prawn-only versions you usually get, these were incredibly moist and packed with flavor. Highly recommended!
AAlan_kohStayed 5 days at Sheraton Shantou. The breakfast had good variety and the rooms were clean with a nice ambience. Overall, the stay was comfortable.
However, service standards need improvement for a 5-star hotel. Firstly, management may want to place greater emphasis on a ”customer first” mindset among staff. On several occasions, staff did not greet guests in the lobby or in the lift. At times, staff would exit the lift before guests without holding the door. While these may seem like small gestures, they significantly impact the overall guests experience, especially at a hotel of this standard.
Secondly, the WiFi connection for international mobile phones was very poor. The connection was unstable and slow, which was inconvenient.
匿匿名ユーザーMy recent stay at 譽house高空海景Loft公寓 was largely positive, and I would like to share my insights regarding the experience.
The loft apartment showcases a striking modern design that is both artistic and inviting, creating an ideal environment for relaxation. Its convenient location is another significant advantage; situated near a variety of local and international dining options, the property is merely a 10-minute taxi ride from the high-speed railway station and the largest shopping district in the area. This makes it perfect for both culinary exploration and retail therapy.
A delightful highlight of my stay was the complimentary in-room breakfast for two. This included delicious Chinese dim sum alongside both sweet and salted soya milk, providing a wonderful start to the day. While there is no conventional television in the apartment, the presence of a projector, which supports in-app movies and screen mirroring for Apple and Android devices, offers a unique and enjoyable alternative for entertainment. Additionally, the apartment was equipped with an appropriate number of guest amenities and bathing necessities, ensuring a comfortable stay.
However, there were some drawbacks that warrant attention. One significant concern was the extremely slippery bathroom floor, which could pose safety risks. The addition of an anti-slip mat would greatly enhance guest safety. Furthermore, I found the storage water heater to be somewhat inconvenient, particularly during winter. Waiting 20 minutes for hot water after each shower was frustrating, especially for those who prefer longer showers.
Lastly, as an apartment without a reception area, the check-in process could benefit from clearer instructions. A more straightforward guide for guests would be advantageous.
In conclusion, while the accommodation offers numerous appealing features, addressing these noted drawbacks would significantly improve the overall guest experience.
KKewalinI’ve been here for five night, the food was great but same recipe every single day.  this hotel just renovated it’s nice. But in the room has really strong smoke smell which is same as other hotel around here. The maid was really nice.