Nice hotel, old and full of character. Staff were very friendly and helpful. We had a problem with the heater and a member of staff was extremely friendly and sorted the problemstraightaway. We would definitely stay again as the location is perfect for Harrogate town centre.
Lovely hotel - great location for centre of Harrogate. Easy access to main attractions eg Turkish baths, Betty’s.
Good atmosphere in the bar and restaurant.
Clean.
Would recommend
This is not a 4 star hotel. Lovely building but once you move from the public areas to the residential the quality drops like a stone. I would class our room as a hostel room not a four star room. The room was extremely tired, stains on the wall, dirty carpet with a grime build up along the edges, a make shift patch on the door, mould in the bathroom, peeling paint behind the sink and an unpleasant odour. All in all it was just unpleasant.
Nice breakfast.
I was pleased with this hotel as it was much nicer than I thought with the low price .
Amazing Victorian large building with classic design .
Excellent bedroom and breakfast
I stayed one night only but had a spacious and clean room with a comfortable bed which was great. I enjoyed the evening meal, though choices were limited, and a very good buffet breakfast. The hotel was conveniently situated next to the train station which was ideal for me. The staff were friendly and welcoming too.