Guest User
素晴らしい滞在、非常に豪華で非常にプロフェッショナルでフレンドリーなスタッフ、特に朝食のGladys。徹底的にお勧めします。
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最低料金(1泊):SAR 1,164
Guest User
豪華なホテル!新しい装飾と環境!ホテルの匂いはエキサイティングです!寝具の品質は素晴らしく、頭の選択肢があります。ビーチには白い砂がありますが、水は新鮮です。レストランでの朝食と夕食は素晴らしかったです。ティラミスはデザートの故郷よりも優れています:)学位が必要な状況があり、ホテルの医師が助けに来て、短い検査をしました。お世話になりました!
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最低料金(1泊):SAR 788
投稿日:2026年8月16日|スタンダードダブルルーム
ゲスト
5/5 Service! Exceptional staff and a great stay in Aqaba
Everything was great overall during my stay.
The team upgraded me for free to a deluxe room with a balcony right at check-in since my initial room wasn't quite ready.
The receptionist team was so sweet, and the room service staff were top-tier. I was under the weather with a sore throat, and they thoughtfully brought hot chamomile lemon tea with honey and extra bottled water straight to my room. That level of care is rare!
The only drawback was that the showerhead wasn't functioning (only the lower tub spout worked, so washing my hair took a bit of gymnastics!), but everything else in the room was comfortable and clean. Highly recommend for the unmatched hospitality alone!
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最低料金(1泊):SAR 241
投稿日:2026年1月7日
Igor Per
Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there.
Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline.
Now the reality.
After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant.
Service overall is weak and poorly trained, with one clear exception:
a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team.
Breakfast is chaotic and uncomfortable.
Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency.
The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible.
Bottom line:
Yes, Kempinski is the best option here.
And yet we got food poisoning, weak service, and poor design decisions.
If this is the best, the bar in Aqaba is extremely low.
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最低料金(1泊):SAR 1,232
投稿日:2025年4月30日
ゲスト
كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
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最低料金(1泊):SAR 1,028
投稿日:2025年3月30日
Kbityg
We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise!
The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!
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最低料金(1泊):SAR 380
投稿日:2024年6月11日
ゲスト
No-nonsense, no-frills, a practical hotel. Good location, was given a room with the window to the walled rooftop so that was not so great, but clean and comfy enough and helpful reception.
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最低料金(1泊):SAR 258
投稿日:2025年9月5日
World Solo Traveler
Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in
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最低料金(1泊):SAR 203
投稿日:2026年1月12日
IULIIA MILLER
Отель в пешей доступности от пляжа. Рядом есть большая парковка, внизу обменник и множество магазинов. Постель чистая, хоть были небольшие пятна. Стены при входе в номер грязные. Завтрак не очень разнообразный, проходит на последнем этаже с красивым видом на море. Останавливались на две ночи, уборка была каждый день, но мы отказались, взяли только воду. Рядом мечеть, утром будет слышно, имейте в виду, если чуткий сон. Случайно разбили кружку и сказали об этом на ресепшен, штраф не взяли.
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最低料金(1泊):SAR 230
投稿日:2025年7月9日
ゲスト
good people good stay! i would just say a bit more attention to detail is needed in terms of the rooms, also a bit hot in the hotel corridors reception areas otherwise all was well!
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最低料金(1泊):SAR 224