「Had a wonderful stay at Holiday Inn & Suites Al Khobar! The rooms were clean, spacious, and comfortable, with all the modern amenities. The staff was friendly, attentive, and always ready to help. Breakfast had a great variety, and the location is perfect — close to shopping areas and the Corniche. Overall, it was a pleasant and relaxing experience. Highly recommended for both business and leisure stays! 🌟🌟🌟🌟🌟」
This hotel was beyond my expectations! We enjoyed our 2 nights stay with breakfast. The service, the staff, the breakfast, the rooms, the pool area, the kids play room, everything was 10/10.
Will definitely stay here again if we visit Al Khobar!
I definetely recommend this hotel. We have a pleasant stauly. The room is clean as well as the amenities. Tue reception staff are vwry welcoming. Al.Rashed mall is just across the road and its walkable..
The hotel is very clean, comfortable, and well maintained, and its location near the sea is excellent. The staff provided outstanding service and were extremely helpful and welcoming throughout my stay.
However, the dinner was disappointing because the selection of dishes was very limited. More choices should be provided, especially for guests whose reservations include dinner. The TV channel lineup also needs improvement, as Saudi sports channels such as Thmanyah were not available, despite offering free coverage of the Saudi Pro League.
With improvements in these two areas, the hotel would provide an excellent overall experience.
I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.