We stayed at this lovely little hotel in the centre of Bruges to celebrate my wife's birthday. In the room was a Happy Birthday note and a small box of chocolates. A nice touch. Our room had a view of the Belfry Tower and the bed was very comfortable. The staff were delightful and always helpful. We had the small breakfast served in the Living Room which was exactly right for us. Thank you for making our two days stay very special.
ホテルは、ベルフリーとメインスクエアから2分で、ブルジュが提供するすべてのものを訪問し体験するのに最適な場所にあります。私たちはブルジュに車で行き、滞在中に安全な地下ガレージを使用しました。部屋は基本的ですが、とても快適で、特にベッドはとても快適でした!私たちは道路を見下ろす非常に小さなバルコニーがあり、雰囲気を得るのに素敵でした。部屋のお茶/コーヒーの作りの設備が気に入り、アイロン/アイロン台はありませんでした(レセプションから利用可能でしたが必要です)。バスルームは広く清潔で、シャワーのお湯も十分でした。ホテルにはテラスがありますが、騒音制限のため午後10時過ぎに使用することはできませんので、私たちは内部に移動し、ホテルの目立つ星によって私たちにサービスされました... Vlaktko the excellent bar man.彼は最高のモスクワミュールを作ります!彼はフレンドリーで丁寧で、私たちを助けるために上を行きました。チェックイン/チェックアウトサービスは少し遅いことがわかりました。全体的に、私は躊躇せずにこのホテルをお勧めします、それは完璧な場所にあり、滞在する場合は、VlatkoにHiを言ってください!
ゲゲストObviously, the owner of the property, Jason, has put a lot of thoughts into furnishing it and has taken great pride and care in its upkeeping. The property is located on the quieter side of the old town but is anyway just about a 5 minute walk to Markt. The room is well appointed, spacious and clean. The breakfast prepared personally by Jason is sumptuous and tasty. A fantastic stay!
We had a 4 night stay in a standard room. The room was extremely compact with a small space on 3 sides of the bed, just enough to walk through - although sloping ceilings encroached into this space so you had to lower your head. Wardrobe space was limited, with a 1 metre hanging rail and 3 shelves, space was taken up by the safe and the chiller. There was a small dressing table but we needed the space for our own toiletries, cosmetics and personal items. The décor was recent and pleasant if you like dark colours. The shower room was typically sized and equipped, although room service did not replace used toiletries without specific requests. Breakfast was quite good, we had a glass of champagne included and usually selected eggs with bacon and smoked salmon, accompanied by cold meats, cheeses and pastries. Cakes were available but not to our liking. Only 1 or 2 rooms were occupied in addition to our own during our stay and guests were only staying for 1 or 2 nights. The narrow stairs from the rooms to reception are hazardous because they go around a bend so they are very narrow on the inside and there is a large ornamental pot on the wide side. My wife lost her footing one morning and sustained a bruised ankle. Located next to Minnewater and the Kasteel, it is ideally placed for a quiet break in a picturesque location, although it is a 10 minute walk to the centre. At this time of year (early February) the outside covered bar is freezing despite the sheep skin blankets available. Only the 2 chairs next to the fireplace are 'warm'. Overall a nice place for an overnight stay but not good value for the price. This is almost the most expensive hotel in Bruges costing us €956 for 4 nights (without city tax), plus an additional €80 for parking. We find the Dukes' Palace, or The Grand Hotel Casselbergh, offer much more character, spacious rooms and large choices for breakfast.
The location is brilliant. It's a very short walk into the market place and it feels like you're right in the middle of everything. But it's still nice and quiet at night because you're not directly on the party *****. The staff were very welcoming and the service felt personal and warm. The price is great. Our room looked out onto the canal which was a huge bonus.
ゲゲストThis place is located close to the central area of town (about a 8 minute walk) and also has a great parking facility underground nearby (about a 3 minute walk). I'm not sure what the 24hr rate was, but we were there from the afternoon to morning (each day) and paid around 13 Euros. We never ate at the hotel, but the room was nice and everything went fine. It's a very quiet hotel. I only have positive things to say about this hotel and would stay there again when going to this beautiful town of Bruges. Oh, lastly be sure to see Ghent and the Gravensteen castle. It's another excellent small town.
ゲゲストOne of the worst lodging experiences out of the hundreds of trips I’ve taken. The story begins with me mistakenly booking for august 11-13, 2023 instead of the intended dates of august 12-14, 2023. So, I made an additional reservation for august 13-14, 2023, to stay as planned. Both reservations were fully prepaid on agoda.com (€199 for the first 2 days and €108 for the third day). Upon checking in on august 12, 2023, I was informed that the 'paid-for' room was already occupied by someone else, and I was not allowed to use it. Their reason was that I didn't check in on august 11, 2023. The hotel voluntarily cancelled my reservation and ”gave the room away” to someone else on august 12-13, 2023, WITHOUT ANY CONSENT from me or ANY PRIOR NOTICE. It's a ridiculous joke. I am renting a room, not participating in horse racing or any kind of ******** like that. I'm i don't need to arrive earlier than others to use the room I’ve paid for, right? Even the front desk staff mentioned there was nothing they could do at the time and offered no assistance or resolution for the situation. I struggled to find a hotel on the same day and had to pay a substantial fee for last-minute accommodation in Bruges, while the room I paid for is being rented by the hotel to someone else. As for the second reservation on august 13, 2023, the hotel's conditions were just as terrible as their treatment of customers. There was no nightstand as pictured, not even a single clothes hanger, the room was too hot to close the door in august (no air conditioning or fan), and the noise was unbearable with constant disturbances from the adjacent room's door and footsteps in the corridor. A 'wonderful' experience for a night's stay here, priced at €307. Congratulations, you're certainly running a splendid business. P/s: Bruges is a beautiful city but this hostel is a SHAME.