Only good things to say. Great location, great breakfast, great staff. The rooms are perfectly clean as well as stylish. Each room has a safe. Abundant personal breakfast (not buffet), which was nice for a change. I enjoyed interacting with the staff, especially “Gulia”, who is very pretty.
Был в отеле с 13 по 16 мая. Общее впечатление отеля: Из плюсов могу выделить то, что отель находится на второй линии от дороги, очень тихий и спокойный, персонал вежливый и заботливый. Из всех могу выделить Шахрузу на рецепшене, на все вопросы отвечала как истинный профессионал своего дела, подсказала где можно в городе вкусно покушать, куда можно сходить. Так же могу выделить очень даже хорошие завтраки ( Шведский стол). Очень большое и красивое фойе Из минусов, как видно на фото, почти ”Сутки” чинили мне в душевой вешалку для ванны, в номере не предусмотрены зубная щетка и паста, отель уставший, полы скрипят. Телевизор очень маленький с ограниченными каналами ( работало вроде 5-6 каналов и только 2 канала на русском языке про ясновидящих!!))) Резюме: Цена - качество вполне приемлемо особенно для бизнес поездок, либо проездом. Не самый плохой , но и не лучший!
The sweeping ramp and reception area that first greeted us then set me up for disappointment. The staff were well trained, effective and hospitable. check-in and out were quick, the porterage was good. The twin bedded room though was rather small in comparison to the two previous hotels we'd stayed in, in Uzbekistan. Not quite cramped - but I guess we'd just been pampered before. But the level of cleanliness, the degree to which they were furnished and appointed was faultless. The bathroom too was a matching ”foot or two” smaller than we'd have liked. The dining room, and the breakfast served there were faultless, tasty (do try the 'ring bread' , and the service very efficient.
The lobby manager was extremely rude and they have no such thing as customer service. The receptionist agreed to a late check-out till 12:30 pm (not much of an extension). When I called the reception the next morning to request for some more extension beyond 1230, the lady manager said that we will have to check out at 12 only! I was shocked and I asked her if I hadn't called, would you have bothered to inform me? She very rudely said that that we have to vacate the room by 12 noon or we will be charged an extra days charge. At the check out desk their cars machine did not work or they deliberately didn't swipe it correctly, so we ended up paying in cash! The same cards had worked earlier in the morning at the shops in the local bazaars of Bukhara. Worst experience in the entire trip in Uzbekistan where people were very friendly and helpful.
Family-owned boutique hotel in the historic centre of beautiful Bukhara. To manage expectations: don’t expect a five-star hotel experience as the rooms are not very luxurious and the breakfast is relatively basic. So why then highest rating? That is a combination of the excellent location, the cleanliness of the rooms and, above all, the friendliness of the owners. Yes, it is so much nicer to support a family-owned hotel in a 500+ year old house that is trying to make a living than staying in a larger hotel part of a bigger chain!
Отель с отличным соотношением цена -качество. Владелец готов обеспечить ваше комфортное проживание в отеле и готов помочь в решении всех организационных вопросом : заказ еды , такси и т.п. Номер большой , с двуспальной кроватью, оснащен кондиционером. Шумоизоляция средняя , как внутри так и снаружи, но для меня это было неактуально. Матрац жестковат, но это норма для Узбекистана. Завтрак был хороший, в формате ” шведский стол”. До исторического центра около 2 км, но чтобы не ходить по жаре и не переходить дорогу через опасный пешеходный переход, лучше воспользоваться такси, которое будет не дороже 150 рублей.
ゲゲストThis is a very nice hotel. I found it very clean and comfortable. The workers are also nice and friendly, and they speak English very well. The price you pay here is worth the services it offers. If I were to return or visit Bukhara again, I would definitely feel okay to spend the night here. The pictures show the type of room I booked, and some parts of the environment inside this hotel.
Highly recommend staying here. The staff were so helpful and professional. The breakfast is very good, filling, and inside plenty of comfy sitting on a cold winter day. The inn is also very close to the main attractions in Bukhara and just a few minutes walk from many good restaurants. The rooms are also the most beautiful in any of the places I’ve stayed so far in Central Asia. Love this place!
I stayed in this hotel in November 2023 and very liked. Rooms are big. People very polite in hotel. Big bed. King size bed for family. Most feedback on website are very old, so i had to come check by myself and to my surprise i am very glad