The location is excellent, with spectacular views of the ocean - if you had an Oceanview room. I didn’t originally because my travel agent messed up. But the manager, Richard, was super helpful and was able to give me one after some work on his part. My room was spacious, clean, and had a great view on the top floor. The housekeeping was very good (they promptly replaced a worn out chair), the laundry was prompt, the premises were clean and quiet, and they had a full buffet breakfast. The best part for me was the air conditioning, which kept the room cool even when it was 94 F outside. Also, the location was less than a km from grocers and about a km from some nice restaurants on the Esplanade. So the hotel suited me perfectly.
Unhelpful and unresponsive! Choose wisely there are better places to stay in tropical Queensland! Difficult to get hold of and officious when you finally do. They don't believe in customer service as you would expect in this day and age. So sad!
Fantastic place staff are so helpful the other backpackers are fun to talk to,the cleaners are fantastic,the pool is great clean also the spare is very relaxing the bed in my room was really comfy air conditioning was cold didn't need at night time,it's across the road from cairns central the Mair shopping centre,the Grand hotel is just up the street $10 200gm steals are really nice and the beer is cold . So over all great stay thx YHA
LLinda E Address: 331-337 Lake St, Cairns City QLD 4870 Phone: (07) 4041 6605 If you are unfortunate enough to be allocated this unit there are things you should be advised The Edge Apartments Cairns is situated in Cairns only 220 yards from the Northen end of the Esplanade and the Coral Sea. It has 2 outdoor pools and spacious air-conditioned apartments. COMMENT In June 2023 We found our apartment 205 for 10 days to NOTt to be of 4star standard at all. PRO: The bedlinen and bathroom towels were very clean and of good quality. The air conditioning worked. The ceiling fans worked. The apartment was spacious. The fridge worked but bottom of door shelving missing. Inconvenient if you wanted to store water bottles etc. CONS: ” Each unit at the Edge has a flat-screen TV”., which was NOT working and had to be re-connected by guest. “Free Wi-Fi” NOT available in unit 205 – we were informed by office unless you wanted to stand outside of office area to connect. Apartment was dark, - lighting in all rooms inadequate and woefully dim and outdated. Lighting in laundry area was badly positioned – and here there were no instructions on how machine worked. *Vertical Blinds in poor state and need maintenance or replacement. *All doors (screen and glass sliding) need maintenance to run smoothly. *The furniture was inappropriate (apart from 2 leather sofas) and badly arranged. *The ambience was noisy. The decor throughout the apartment – wasn’t.!! Except 2 pictures hung almost at ceiling. – 1 small mirror in dark hallway., and a wall clock. (All 15 years or more in age) *No rugs or furnishings to soften the décor or the echo sounding throughout the apartment. *Coffee table in bad state. *Dining table satisfactory but serviced by 2 different types of chairs. *The bathroom needed maintenance/upgrade (and pictures I have taken show much damage to outer base of shower, mould along the wall.) *The kitchens come equipped with very basic essentials. A microwave and dishwasher., utensils for cooking on very old worn stove. “Some units have balconies with sea or mountain views”, others, like ours, at 205 had overgrown foliage with NO views. The Edge Apartments Cairns has an outdoor entertainment area with barbecue facilities and free on-site private parking. *The Rain forestation Nature Park is 11 miles from The Edge Apartments. Kuranda Scenic Railway and Skyrail Rainforest Cableway are only a 10-minute drive away.
ゲゲストThis Motel was disgusting.It just smelt of cigarette smoke and a bottle of bleach.But the room was still dirty.The door did not lock properly.The shower had dirty shoe marks in it the fridge did not work and my food was spoiled.The bed was like a brick so uncomfortable and I only sat on it.I rang to get help with the fridge and they were not helpful at all.I had to move and spend more money on a motel.And still 2 wks later the manager won’t return my phone calls or emails will not refund my money.Highly recommend you never stay at this motel is absolutely disgusting.The fridge had mould in it.