Melia Century Hotel

I booked a king size bed in a historical room. It was amazing. Gorgeous 20 foot ceilings in the bedroom and bathroom with a sky light privided space and natural lighting . I had a balcony looking onto a hisrorical landmark. Antiques everywhere adorned this quaint hotel. I felt like I was back in time 100 years. The photos on line did not do this hotel justice; here are some of mine. I would stay here again in a heart beat!

When we arrived to check in we were given a room that the bed was so worned out, we couldn't believe this room was assigned to us. My husband went to the lobby and told the receptionist and she placed us in another room that was much better, the bed was comfortable. We cant emphasize enough the need in these days that every rooms need a small refrigerator and a microwave. We appreciated the elegance of your Lobby and the very good service & good meal at the restaurant (B) at the Melia. This place, is a hotel not a motel, treat it like wise. Respectfully yours, Mr & Mrs C. Batista Please confirm you received this review.

Buena opción para visitar en Ponce. Se pueden mejorar algunos puntos.

I was a great location the room needs some upgrade, Bathroom leaking no extra pillos or blankets in the room. Elevator not working.

It is my third time to stay in this hotel. In the past 90 days I stay in other hotels during 30 nights. The lobby is nice with a bar and internal common area. The use of the lobby for a Bazar during a town celebration was excellent. The receptionist and other workers were very attentive with me an others clients, she look to support other hotel workers. But the manager in charge argues in front of 3 clients without personal touch. Need Human Resources skills to communicate. The room was clean in general but the air conditioning have leaks and the bathroom borders have dust. For us is very difficult to return.

This is an historical, beautiful building that can make the experience better with a very few details. We had no covers on our bed, just a thin flat sheet, not enough towels, and details like that that can be easily fixed. Lovely place!

Very outdated facility. Issues with the hot water, broken elevator, stained room carpets, no room phone, no iron machine, uncomfortable matress. The only thing excelling is that employees are very nice and customer services is good anytime.

Location is good, beautiful building. Issues: no hot water, poor cable TV reception, room was not ready / available at 6 pm, bar was closed, security was not apparent.

Over all it was a good experience but we didn’t got told that it was not hot water to take a shower the elevator wasn’t working ( but was ok ) and no WiFi