Highly recommended! We chose this hotel for our wedding anniversary getaway, and they did made our celebration extra special. We got a cake from them, also decorated our room romantically. Service was perfect, room was huge, clean and just PERFECT. Very family friendly. Food was great. If you want a perfect city and river view, go to this hotel. Cindy was amazing, very professional, friendly and helpful. Most of the staff speak good english if you are a non chinese speaker. They’re very helpful. A fine gentleman down in their lobby area helped us ordered a car. I forgot his name. Thankful we chose this hotel. We are definitely going back here again
My stay at this hotel was fantastic. The rooms were clean and cozy, and they provided everything I needed during my stay. The staff were kind, and the food at the restaurant on the first floor was amazing! My family came here for a short Thanksgiving break to rest and relax, and we were extremely satisfied with our experience. One of the highlights was the tea room on the 5th floor, a very quiet and relaxing space.
There are just a few things I’d like to mention for improvement:
- The small pool, which is meant to be a kids' pool, was too cold. My 19 mo daughter couldn’t enjoy it as much as we had hoped.
- The sauna was off when I first checked, and I had to ask them to turn it on. Since it takes some time to heat up, I couldn't fully enjoy it during my stay.
- While most of the staff spoke English, there were a few instances where I had to use a translator on my phone to communicate with.
Anyways, we had a wonderful stay and would definitely return. Highly recommended for anyone looking for a relaxing getaway.
MMichael Olczakgreat location close to the airport, delicious breakfast, big room, big bed, luxurious restaurant with discounts, good choice to visit Chengdu and stay here