ザ カンバーランド ロンドン(The Cumberland, London)

Very Very lovely stay here. The staff were really friendly, the hotel room was very clean and big and the lobby/bar is amazing. Would definitely stay here again!

Overall trip is good location of the hotel is good, but they have one issue in rooms that bathroom had drainage smiled all the time.

Had a great time. We stayed there for the weekend (Sat-Sun checkout Mon) to explore before our flights out of the country. Located directly next to the Marble Arch and it's underground station on Central line, so very convenient to get around. It's a very music orientated hotel, with live music every day in their bar/restaurant which is very entertaining. The staff were very helpful and welcoming, with room service 24/7. I had the double burger which was great, my partner had the tagliatelle, which turned out to be normal curly pasta instead of tagliatelle and was a bit dry, so she didn't eat a lot of it. Other than that, everything else was delicious. I loved the cheesecake! It's a green hotel which rewards you for being green, if you stay for more than 3 days and opt not to have your room cleaned on day 2 by room service, you get a £10 discount at their restaurant on the 3rd day. Who needs daily room service anyways, am I right? Overall, great comfortable stay, food was good, location was great and planning to stay here again the next time I'm in London.

Superbe localisation mais mauvais service. Le check-in s’est bien passé mais le reste était très mauvais. Je ne reviendrai pas et je ne conseille à personne d’y venir.

Good experience but the hotel rules need to be flexible

It provides good service and cleanliness. Good location and easy to reach. It is convenient to go to Hyde Park.

My stay at The Cumberland Hotel in London was truly exceptional. The elegant ambiance, attentive staff, and impeccable service made for a memorable experience. The room was tastefully decorated, offering both comfort and sophistication. The hotel’s central location provided convenient access to iconic landmarks and shopping districts. From the delectable dining options to the well-appointed amenities, The Cumberland Hotel exceeded my expectations, creating a delightful and luxurious stay in the heart of London.

Services (especially housekeeping) is bad. No refill of water and towels daily. Try calling the front desk and be prepared to wait for minutes without getting through. Probably will not be coming back. Food is generally ok though.

Fantastic hotel with great location. Good breakfast which can be great if the variety is improved since the breakfast is same everyday. Overall good experience.