Very clean both in the rooms and around the common areas. The location is wonderful, very convenient and there is ample parking space, which is quite important in Borovets. The food was great! The staff is very friendly and helpful. Kids' cinema was a very pleasant experience for our little guy. Great place for kids, lots to do!
Seen some negative reviews on here. I’d just say it’s good value. If you’re looking for 4/5star this aint for you. If you’re looking for somewhere comfortable to sleep and are happy to eat basic Bulgarian food. then jump in. Stayed with my 11 year old son, he was happy enough (using his mobile data, the wifi is poor), ate the food without too much fuss. Staff were pleasant and kind. Would stay again. Might forgo the halfboard, and just eat out for dinner. Although for the money it was nice to have the choice.