コルチェスター Dedham Art & Craft Centre周辺のおすすめホテル・宿

ソフィア(「マネージャー」と呼べばいい!)はただのいじめっ子で、貧しい若い若い女の子が一人でレストランの写真と子犬の写真を見せてくれました。若い女の子(シャンナンは彼女の名前だと思います)は彼女の足から一掃され、絶対にすべてをして走り回って、私の滞在を素晴らしいものにするために彼女ができることをすべてしました、しかし残念ながら滞在はソフィアによって台無しになりました!山南がソフィアに助けを求めたとき(マネージャーと呼ばれています!!!)彼女は基本的に笑って何もしませんでした! 、ソフィアは何の助けも提供しませんでしたので、彼女は真剣に話すべきです!私はまた、彼女がスタッフの個人的な生活について話しているのを聞きました。これはこれまでに必要とされず、顧客やゲストが聞くべきことではありません。これは彼らの個人的な生活であり、彼女は開示してはいけません。それは誰にとっても!私は2月に滞在しましたが、彼女は同じでした。私は仕事のためによく旅行し、トンボによく滞在しますが、いわゆる「マネージャー」ソフィアが始まって以来、その場所は下り坂になりました!シャンナは絶対的な星であり、天国を称賛されるべきです!私と他の多くの人のために、シャンナンに感謝します!

Birthday treat for my wife’s 60th. Fantastic food and service. Non stop beveridges, tea, coffee and hot chocolate. Free mocktail and we had a glass of Prosecco each which was extra. Funnily enough I said to my wife although the Brassiere was pleasant enough I expected and felt it would be better if the afternoon tea was served in the old part of the building. Looking at the previous review it appears it used to be so can I recommend you change back to the Lounge. Despite that thoroughly enjoyable.

I just wanted to thank you for such a positive experience that I had at your establishment yesterday evening. (01/06/2023) I arrived with my mum, the staff at the initial reception greeted us, explained which directions to take and told us to enjoy our stay. At the spa reception the staff member was warm, informative and professional. She took our details and confirmed the package that I had purchased. Again she wished us a pleasant stay. We used the delightful facilities, I had been worried that I hadn’t booked a treatment but it was so lovely to catch up with my mum in the warm, relaxing and calm environment that has been created. We then took our time having a fabulous shower, using the products that were readily available before we headed to the bar for a drink. Again, the staff here were smart and professional. We settled down in the bar and then ambled around the corner to the restaurant. We were greeted here by a lovely blonde lady, I’m assuming the restaurant manager, who showed us to our table, lighting our lamp and again wishing us a wonderful evening. Looking at the menu, I was a little concerned that there wasn’t anything that I was ‘WOWED’ by. We both (myself and my mother) opted for the tomato and basil soup, I had the pork chop and mum had the chicken. The soup was hot on delivery and so flavourful. The bread accompaniment was absolutely delicious, I would have liked another. We tore it and dolloped large amounts of the delicious butter that came with it. I was surprised how much I enjoyed it. Our mains then arrived, my mum said that her main was delicious, she was particularly enamoured with the sauce and is hoping that my husband might be able to emulate it. My pork was absolutely delicious, succulent, well seasoned and both of us commented on the large portions we received, this was totally unexpected. For dessert, I had gelato; hazelnut, chocolate and vanilla. Very nice and quite light after my big meal. My mum commented that “this is the best sticky toffee pudding I’ve had in a very long time!” The highest compliments to the chef(s)! I must give a special mention to the waitress, she did give her name but I’m afraid I forgot what she said. She was fabulous, a bubbly personality and ensuring that everyone was happy in her section. She had to work really hard with one couple, so definitely earned her wage last night! She had dark hair, was her name Suzanne? Even when leaving the night receptionist was lovely and helpful when we handed in our locker bracelets. It was an experience that you don’t want to end. The staff could definitely teach other establishments in the area about customer service, it was so refreshing to have all staff members so confident and accommodating. Thanks so much and hopefully we’ll be back to see you soon.

The staff were lovely friendly and helpful. My room was comfortable and peaceful and I had everything I needed it was nice to have a few places next to the front to eat ..the manager was really nice my only bad point is that if you don't drive be prepared for the taxi drivers to completely rip you off I had to phone about 10 cab companies to eventually get a cab to the station 2 mins cost me £22 but that is not the hotels fault