スマーティ ケルン ドム ホテル - ボーディングハウス(Smarty Cologne Dom Hotel - Boardinghouse - Kontaktloser Self Check-IN)

サービス/設備なし ホテルは一つ星ですが、エレベーターはなく、予約した部屋も間違っていました。 シートリップはこのホテルを 3 つ星とマークし、顧客をだましました。到着してすぐに出発し、まったく宿泊できませんでした。他のホテルに泊まらなければなりませんでした。その夜泊まったマリオットはこのホテルより安かったです。このホテルよりも高かったです。オンラインでは 3,000 件。 シートリップに返金をリクエストする シートリップは今のところ返答はなく、ホテルと連絡を取っているとだけ述べた。 格安でホテルを予約し、顧客を騙し、1つ星評価のホテルを3つ星評価で販売する悪徳ビジネスマンがあなたを永久に阻止します！ このドアをご自身の目で見てください、これはサムスンホテルと呼ばれるものですか？ ? ? ?

とても素晴らしく、とてもフレンドリーで、快適で快適に感じます。私にとって素晴らしい経験でした

Perfekte Lage. Tolles stylisches Zimmer mit super Ausstattung. Kommen gerne wieder

The cathedral is right around the corner no more than 150m. Some issues with this hotel is that Uber eats doesn’t know where this place is so you have to stand outside for your food. It’s small and the walls are thin. Lastly it smells like smoke 24/7 and sees in from other rooms or the outside.

The room was good,and the noise outside died down in early night and tehb location is good, near to the station. Hoever, to get into the hotel you have to type in your booking details outside the door and then present your credit card.... I got no further. Just couldn't work out how to continue. Luckily a young man came out from the hotel (night porter?) and helped me. Finally I got a ieace of paper with a code. With this I had to walk to another door and type the code into the lock there (and then to my room). Luckily the young man (an angel!) came and helped me with boths locks AND carried my bag three stairs up! I had actually planned to go out for dinner, but guessed that I would never make it into my room again! The wifi worked so and so.

lovely place, very digital limited staff interaction

We were due to fly out the following day so wanted a place close to the main station. Smarty Dom was perfect location (2 minute) walk to the station and cathedral. The check in was all straight forward we were issued with the door and room door code via the automated check in terminal. The room was all very clean and well equipped. It was compact in size but had a small balcony and room fan. For the cost of £46GBP (€50) was great value for a city centre hotel.

Didn't like that they have added 2 single bed into one just to make it look like double bed even though during reservation it marked a double bed. They advertised a smart TV including inside the room but there is no way to connect to it wirelessly because the access to remote is locked

Their automatic check in did not work. I could not enter. They Never came for help and also didn’t reimburse me. They are dishonest pretending that someone came for help: no one came and their hotline kept breaking up as well. Everyone can have a problem but to lie about it and to still take the money? Avoid this place !