アクセル グルズメデン

ホールと椅子は美しく、中庭も素敵ですが、残念ながらこのホテルには納得できませんでした。ゲストへの配慮が足りないと不満を言うのは私だけではないようですので、ゲストに満足してもらうためにできる限りのことをしていると答えるのではなく、人々がコメントしている内容を注意深く読むことをお勧めします。誰でも間違いを犯す可能性があります。ここに来る前に、一番良い部屋をお願いしたのですが、到着したとき、ダブル スーペリアの部屋としては一番良い部屋だとは本当に思えない部屋でした。部屋自体はあまり良くなかったのですが、バルコニーは床も窓も汚く (到着したときは晴れていました)、景色も最悪でした……部屋のカーテンも汚かったです。本当に気に入りませんでした。とても気にしていたのに。マネージャーにもっと良い部屋をお願いしたところ、満室だと言われました。疑ってはいませんが、一番良い部屋ではなかったことは確かです。とにかく部屋はまあまあですが、物が多すぎました。いたるところに大きなランプ、ソファ、デスクボードと大きな椅子、大きな扇風機ともう一つの巨大なランプ、ベンチ、冷蔵庫だと思った別の家具がありましたが、そうではありませんでした...部屋の中を移動することはできませんでした...デスクボードには大きな電話、大きなラジオ、大きなケトル...物が多すぎます! 最小限に抑えてください! 4つ星ホテルとしては、バスルームの扇風機と、シャワーのカーテンではなくガラスがあるべきだと思います (衛生上の理由から)。私の滞在を批判して申し訳ありませんが、特別扱いを頼んだのに受けられなかったことや、バルコニーの掃除をまったく忘れていたことは、実際にはありがたくありませんでした。ベッドとソファはきれいでしたが、ベッドはフレンチダブルベッドでした。大きくはありません。駅と地下鉄に近いので立地は良いですが、周辺はそれほどクールではありません。このホテルは今までで最高のホテルの1つになると思いますが、いくつか改善する必要があります。どうぞ!

Check in was quick and the staff was friendly and helpful. The room was very stylish with a lounge to relax. As it was summer we were using the fan while sleeping as it got warm, there is no AC but most of the places in Copenhagen don’t have this. The hotel in itself is so lovely and sitting in the garden is so relaxing, it felt like an oasis in the middle of the city. The hotel is also centrally located near bus stops, metros and the central train station, so didn’t have any problem with transportation, we mostly went walking to every place as there is plenty of museums and restaurants nearby. Overall, loved the hotel :)

Shahid was fantastic! Upgrade to a superior room upon arrival in building 1 (no noise issues in 1-103), helpful on how to get around and on the final day walked us over to Tivoli to use some of the hotels complimentary passes to Tivoli - telling us about Copenhagen on the short walk and showing us the easiest way back to the airport later. The hotel has a funky, fun, eco friendly vibe. We found it to be clean and quiet. Garden area is nice to relax but closed a little early (10pm). Perfect location close to Central Station and Tivoli gardens. Coming from a big city and walking back to hotel at night we never felt unsafe. Breakfast was ok. Limited options for those with restrictions. Don’t expect danish pastries. All organic and very good but not what we had expected.

My stay at Axel Guldsmeden was really lovely. I booked a spa package which included daily use of the spa and gym as well as the breakfast buffet. When I travel, I never choose the hotel breakfast but in this case, I’m so glad I did. The breakfasts were top-notch! Spa was lovely and never too busy. I booked a double room and found it to be comfortable and spacious. For folks used to a large bathroom, be warned, the bathroom was small, but I did not find it to be a problem. Hotel location was extremely convenient to Central Station and taking the train from the airport and then walking with luggage could not off been simpler. Without a doubt, I would absolutely stay in this hotel again.

It was a disappointing stay. After 24 hours, a bad smell emanated from the bathroom and tarnished the entire room. It was worst in the shower, and I think it was related to the drain below the grate. I reported it in the morning on my way out to meetings. We agreed it would be addressed during the day, and I could switch rooms upon my return if the smell persists. It persisted. I was moved to a ground-floor room overlooking a corner with streetlight pollution, even with the shades drawn. Given the inconvenience of changing rooms during a two-night stay, I would have preferred a better location, even an upgrade. But since I was leaving the next day and I had already moved my luggage, I did not push the issue. Both rooms were consistently too warm, even when zeroing the radiators. I had to open the windows, which was less than ideal in the ground-level room (admittedly, the widows are ~9 ft above the sidewalk). But, I still listened to conversations I didn't want to. The hotel and the brand work hard to be environmentally friendly. The shower in the 2nd room recycled 90% of the water used. Therefore, the gas fire burning in the sun porch at 7 AM on a Thursday is hypocritical. Either the hotel is environmentally friendly, or it's not. Don't pick and choose what's green and what's not.

We had a very nice stay with Axel Guldsmeden. Nice room, very good breakfast. The location is very good, close to the central railwaystation, good walking distance to the town center and very close to meatpacking district (restaurant area).