H10 オーシャン デューンズ - アダルト オンリー

H10 オーシャン デューンズ - アダルト オンリーに泊まった方の口コミ・宿泊体験

H10 オーシャン デューンズ - アダルト オンリー

C. la Red, 1, 35660 コラレホ, カナリア諸島, スペイン宿泊プラン・詳細を見る
H10 オーシャン デューンズ - アダルト オンリー
H10 オーシャン デューンズ - アダルト オンリーH10 オーシャン デューンズ - アダルト オンリーH10 オーシャン デューンズ - アダルト オンリー
空室状況をチェック
Trip.com最低価格保証
1泊

H10 オーシャン デューンズ - アダルト オンリーの口コミ・評判・お客様の声

9.2/10
非常に良い
57件の口コミ
利用者のリアルの声
ロケーション9.2
設備・アメニティ9.2
サービス9.2
清潔度9.2
絞り込み:
並び順:
全ての口コミ(57)
高評価(40)
画像・動画付き(11)
Andrew R
宿泊時期: 2025年3月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2025年4月13日
I write this review while lying on the balcony in junior suite 201. We have just spent 9 wonderful days here . Let’s start with hotel location , fantastic , in the middle of where you need to be but very quiet . Being an adult only hotel the clientele are slightly older leading to a calm and chilled ambiance . The pool is heated and always quiet with plenty of sun beds available all day ( this is due to lots of people using their junior suite terraces ) . We were bed & breakfast , always lots of choice and as my partner is vegan she’s was pleasantly surprised at the choice she had . Staff are attentive , courteous and polite . The junior suites are spacious with a huge bed and great walk in shower . The rooms are cleaned to a high standard every day . We had only one negative , the Air conditioning is really poor producing no cold air , noisy and inefficient. I complained on 4 occasions to be told it was working fine which was frustrating . We were offered another room but it was no better there . We encountered many other guests with the same gripe . Some guests even restored to buying fans at the local markets . As mentioned a great hotel and this was our only fault we could find . We would return but only at certain times of the year as with the current AC a summer visit would be unbearable .
翻訳
ホテルからの返信: Dear Mr. Andrew R, Thank you so much for taking the time to share your detailed feedback. We’re absolutely delighted that you’ve enjoyed your 9-day stay with us. It’s wonderful to know that you appreciated our central yet peaceful location, the calm atmosphere of our adults-only environment, and the availability of sunbeds around the heated pool. We’re also very pleased that your partner found plenty of vegan options at breakfast — we aim to cater for all dietary needs and it's great to hear we hit the mark there. Your kind comments about our attentive team, the comfort of the junior suites, and the cleanliness maintained by our housekeeping staff are truly appreciated — and will be shared with the whole team. We’re very sorry, however, to hear about the incovenience you experienced with the air conditioning. Please know that your feedback has been shared with our maintenance team and management, and we are actively reviewing the performance of our air conditioning systems to prevent similar issues in the future. We’re grateful that, despite this, you would consider returning — and we truly hope that on your next visit, we can provide the flawless experience you deserve. With kind regards, H10 Ocean Dunas
Coolgaff66
宿泊時期: 2025年2月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2025年3月24日
Overall lovely clean hotel. Great location and lovely big room. It loses a star due to very poor breakfast, more so the hot food not being hot and eggs fired or scrambled were either over done or half cooked. Even the water for cup of tea out of the machine was not boiling. Also lunch does not start til 1pm which is a first.
翻訳
6/7
ホテルからの返信: Dear Coolgaff66, Thank you for your feedback. We're glad to hear you enjoyed the location, cleanliness, and your room. We’re sorry to hear about the issues with breakfast and the timing of lunch. Your comments are valuable to us, and we hope to provide a better experience during your next visit. Kind regards, H10 Ocean Dunas
MarkandAmanda06
宿泊時期: 2025年2月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2025年3月23日
Returning to h10 hotels in Corralejo for approx 12 years, couple times each year and second time to the Ocean Dunas (which we are currently here) Room is lovely although looking on web page we booked a Junior Suite and believe we have been allocated a Superior Room sea view ! Very nice but noisey with pubs opposite and emptying of bottles at 6am ! What we do notice is NO turn down service which was previous, and no choccy treat Breakfast have to say is self service and all the so called “hot food” is awful cold and despite previous replies from management on TA stating would be looked into seems nothing has changed would rate the brekky as 5.5 in honesty Have to say as others have staff are very good work hard and should be complimented to their superiors Probably back to Ocean Dreams for us, sorry to say
翻訳
ホテルからの返信: Dear MarkandAmanda06, Thank you for your feedback and for choosing H10 Hotels in Corralejo over the years. We're sorry to hear about the issues you experienced, including the noise and lack of turn-down service and chocolate treats. We also appreciate your comments regarding the breakfast quality, and we'll work on improving it. We're glad to hear you found our staff helpful and hardworking. We hope to welcome you back in the future and provide a better experience. Thank you again for your loyalty. Best wishes, H10 Ocean Dunas.
Vicky H
宿泊時期: 2025年2月
友人との旅行
10.0/10
とても素晴らしい
投稿日: 2025年3月22日
Just come back from the h10 ocean dunes stayed 5 days It’s a lovely place we had a junior suite room 251 sun was on our side early afternoon till about 6 which was lovely as they had sun beds on the balcony so we used to go up about 4 and sit outside on the balcony but saying that there was plenty of sun beds and at the time we was there no one put their towels down only when they were going to breakfast and then after they came out and sat down on them The pool is nice as well and a lifeguard was present Food was nice but I’m afraid the cooked breakfast was cold such a shame but there was plenty of continental choice Staff was lovely have to give a 5 star rating for Sarah, Johnathan at the front reception and Caroline and a couple more in the restaurant who bent over to help you so nice happy and polite In all the hotel itself was adults only and I do believe it does cater for the more senior age group and disabled as there is a stairlift going up on part of the lobby to the 2nd floor ( it is only 2 storey) The hotel is in a prime position right in the middle of the shops and restaurants but is so quiet and peaceful Would I stay there again the answer would be a diffident yes
翻訳
ホテルからの返信: Dear vickyhT5501FU, Thank you for sharing your wonderful experience at the H10 Ocean Dunas. We're so pleased to hear you had a great time during your 5-day stay. It’s fantastic that you enjoyed your stay. We're glad you had a positive experience with our friendly and attentive staff, who will be thrilled to hear your kind words. We appreciate your feedback regarding the cooked breakfast, and we will certainly look into improving that aspect. It's lovely to know that the peaceful location and adult-only atmosphere contributed to a relaxing stay. We’d love to welcome you back again for another visit, and thank you for your positive recommendation. With kind regards, H10 Ocean Dunas
Colin M
宿泊時期: 2024年12月
友人との旅行
10.0/10
とても素晴らしい
投稿日: 2025年1月25日
This hotel is fab. I have been staying here on of since it's opening The location is in the centre of Corralejo, two minutse walk from the beach, one minute from all the main bars restaurants and night life. The hotel is quiet and relaxing and the rooms are very comfortable. The restaurant does a sperb buffet breakfast, with lunch available if needed. Your evening meal is a buffet starter, al carte main.course, buffet dessert there is always plenty to choose from the menu, cooked and presented like is should The staff from when you check in to check out can not do an an enough for you. If you are having a vacation on Fuerteventura Corralejo, check this hotel out. Once you have sampled the hospitality of Ocean Dunas, you will be counting to your next stay.
翻訳
ホテルからの返信: Dear Mr. Colin M, Thank you so much for your kind and thoughtful feedback. We’re absolutely thrilled to hear that you’ve enjoyed staying with us since our opening. It’s great to know that our location, comfort, and dining options have made such a positive impact on your experience. Our team truly appreciates your recognition of their efforts – we’re all passionate about making every guest’s stay special. We can’t wait to welcome you back for your next visit to Fuerteventura. With kind regards, H10 Ocean Dunas
Zoe M
宿泊時期: 2024年12月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2025年1月15日
Had a fantastic holiday at H10 Ocean Dunas. Great facilities, very clean, lovely toiletries and great breakfast. Our stay was made extra special with chocolates, a bottle of fizz and a lovely note from staff for our 25th wedding anniversary! Would definitely come again.
翻訳
ホテルからの返信: Dear ZoemT6974YC, Thank you so much for sharing your lovely experience. We're thrilled to hear that you had a fantastic time at H10 Ocean Dunas and that the special touches for your 25th wedding anniversary made it even more memorable. We look forward to welcoming you back in the future. Regards, H10 Ocean Dunas
hypnosong
宿泊時期: 2024年12月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2025年1月13日
I rarely write reviews but felt I had to make the effort on this occasion. We are currently on the last day of our holiday in Fuerteventura and staying at the H10 Ocean Dunas. Having visited Corralejo for the 7th time, and having stayed in various hotels, the H10 Ocean Dunas is by far the best. The hotel is spotlessly clean with friendly and efficient staff, great location, lovely food and great attention to detail. We were half board even though we weren’t intending on eating in the hotel every night, so we were offered lunch instead of dinner which was unexpected. The lunches and evening meal we had at the hotel were delicious with a great choice on offer. Buffet style breakfast was great with a good selection of hot and cold options. We upgraded to a junior suite which gave us our own sunbeds and a larger balcony which we made good use of. There were also robes and beach towels supplied. The room was cleaned every day and towels replaced when required. A nice touch was the delivery of a bottle of Prosecco and chocolates on my birthday which was a nice surprise. Thank you so much to the hotel management for this. It made my day! We could not fault this hotel at all. First class and perfect in every respect. Oh, and also the location is by far the best we have had here too. Close to the beach and live music. Thank you to the Ocean Dunas for an amazing stay!
翻訳
ホテルからの返信: Dear Hypnosong, Thank you so much for sharing such a wonderful review. We are thrilled to hear that your stay at H10 Ocean Dunas exceeded your expectations. It's fantastic to know that you enjoyed the cleanliness, the attentive staff, and the overall comfort of your junior suite. We're especially glad that you appreciated the thoughtful birthday surprise—it’s always our pleasure to make special moments even more memorable. Your kind words about the food, location, and the overall experience are much appreciated. We’ll be sure to pass your compliments along to the entire team. It was an honor to have you as our guest, and we truly hope to welcome you back to the hotel on your next visit to Fuerteventura. With kind regards, H10 Ocean Dunas
T1662KYlorrainea
宿泊時期: 2024年12月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2025年1月8日
We came here a week before Christmas a lovely welcome we stayed in the room overlooking the shops it was absolutely fine a good place to people watch room was a bit small but your not in it for too long,pool area was good lots of sunbeds but gets shaded by the trees,breakfast was good everything you could want and open till 10.30 Lots of staff were very friendly apart from one man on the bar.The hotel had a in a good location very central for everything. Loved all the Christmas decorations round he pool .
翻訳
ホテルからの返信: Dear Lorraine, Thank you ever so much for sharing your experience. We're so glad to hear that you enjoyed the central location and the festive Christmas decorations around the pool. It's great that you found the breakfast to your liking and appreciated the friendly staff. We hope to welcome you back in the future for another enjoyable stay. With kind regards, H10 Ocean Dunas
H C
宿泊時期: 2024年11月
一人旅
10.0/10
とても素晴らしい
投稿日: 2024年12月22日
Wonderful Hotel, clean,well run, lovely staff. First impressions. Clean, quiet, Reception staff friendly, efficient and knowledgeable always a pleasure to greet and be greeted by reception on passing the front desk. Help available if needed to have cases taken to room. Room; large bed, sofa seating area with 2 small coffee tables, bench at base of bed, good choice of pillows, good clean white linen. Double wardrobe with full length mirror inside,no drawers inside only one shelf but ok for me.( suggest using those packing bags that have zips easy to place on the shelf straight from the case) Opposite alcove held free safe plus smaller mirror fixed at back of alcove. Shelf housing tea/coffee facilities with 2 tcups 2 coffee cups, tray with assortment of; milk capsules, sugar, tbags, coffee capsules .1 Bottle of water in the room this can be refilled from water machine in Velvet lounge ( free) Air-conditioning worked well altho to lower temp? Think standard 22°. Bathroom ; large shower, sink large mirror, hairdryer no funnel nozzle, bidet and loo. Shampoo,conditioner, shower gel, hand wash and hand cream .pool towel already avaliable in the room. Bathrobe and slippers in room . Cleaner; Victoria, very conscientious and hard working. Nothing too much trouble, always had time to say hello and never felt intrusive if you were in the room . Rooms cleaned every day, towels replaced if left at the bottom of shower tray. Restaurant well run allocated time slot to arrive for evening meal. 2 blackboards one listing starters, other one sweets available both buffet set up.(same boards are used to give weather forcast at breakfast with some artistry added ..( fun to see) Evening Mains; extensive menu to choose from with a special of the day also offered. Food always arrived hot and fresh and well presented ..nice touch to have the mains served to you. Requests to tweak main meal ..just ask.. Restaurant runs very well, not overcrowded, noisy or any rushed feeling, you get to enjoy your meal without feeling they want the table cleared . Both restaurant managers run a very refined service. Eduardo who was new to the team always made a point of greeting you and without intruding on your meal asked if everything was to your liking. I feel this was the mantra for all staff as at no time was there any annoyance or interruption, only a genuine concern that you were happy. The lobby bar was efficiently run never saw a queue and drinks delivered to your seat and names always remembered. The pool and terrace was quiet. On occasion it was amusing to watch the musical sunbed saga as the sun covers different areas of the sunbeds/ terrace at different times of the day due to shade from the palm trees . Luca the main pool guy took pride in his job as I listened to his explanation to a client wishing to use the chair lift into the pool, plus his constant patrolling of the pool area to make sure it was clean and tidy for everyone. As a lone travellor I felt safe a
翻訳
ホテルからの返信: Dear Helen, Thank you so much for your kind and detailed review. We’re thrilled to hear that you had such a positive experience at H10 Ocean Dunas. It’s wonderful to know that our team made your stay enjoyable, from the friendly and efficient reception staff to the attentive restaurant and bar service. We’re delighted that the hotel’s clean and peaceful atmosphere, as well as the thoughtful touches like your birthday surprises, added to your overall experience. It’s also great to hear that you felt safe and secure, as we strive to create a welcoming and comfortable environment for all our guests. Your feedback about the rooms, amenities, and the pool area is greatly appreciated. We’ll be sure to pass on your compliments to Victoria, Luca, Eduardo, and the rest of the team for their dedication and hard work. We look forward to welcoming you back in 2025 for another memorable stay. Thank you for recommending H10 Ocean Dunas to other people. Warm regards, H10 Ocean Dunas
Mat S
宿泊時期: 2024年11月
一人旅
8.0/10
とても良い
投稿日: 2024年12月16日
A lovely and peaceful hotel. Great service and friendly staff at reception, breakfast and the bar. The pool was lovely, albeit on the small side. At times it felt heated / warm. Others it was relatively cold. I was a little disappointed with my room - it was spacious and clean but overlooking the garden area rather than pool and rarely got any sun which meant I didn’t enjoy using the terrace. The bed was comfy but pillows were thin, soft and lumpy. I had an ant issue in the bathroom and other areas of the room - they were everywhere - toilet paper, in towels and some even managed to get into my case and were brought home with me!!! The walls of the rooms must have been quite thin as I heard a lot from the neighbouring rooms. Including some using the toilet and almost every word of the tv. The WiFi was patchy in the room and when it was on/ working was slow. Overall it is a lovely hotel. I would come again but request a different room.
翻訳
ホテルからの返信: Dear Mat S, Thank you for your detailed feedback. We’re thrilled to hear you enjoyed the peaceful atmosphere, excellent service, and the friendliness of our staff! We're also glad that you liked the pool, even though the temperature fluctuated a bit. We truly appreciate your constructive comments regarding the room. We're sorry to hear about the issues you encountered with the view, the pillows, and the ants. We'll certainly look into improving these areas. We’d love to welcome you back and will ensure you are placed in a room that suits your preferences better. Kind regards, H10 Ocean Dunas
スト
宿泊時期: 2025年5月
その他
6.0/10
投稿日: 2025年6月12日
Positives... Clean Good location Quiet Not ideal... 1.Stayed 10 nights sheets never changed 2.Evening meal not the variety of starters or sweets like other H10 hotels 3.Main course A La Carte which in theory sounds lovely. Presented with same menu every night. Italian chef and food predominantly Italian. Pasta, rice pasta pasta! Seafood. Some meat but can't eat same 2 dishes for 10 nights. Why, on a Spanish hotel do the celebrate Italian food which I don't like. I would've gone to Italy. After 4 nights we converted to Bed & Breakfast but lost a lot of money. 4. Only comfortable seating outside were a few couches and it was the hotel Smoking Area so you were rewarded with a comfy seat to read if you smoked or didn't mind inhaling everyone else's smoke. 5. Velvet Bar says on Jet2 and confirmed by Reception that closes 11pm. However it was never manned. Had a few individual chairs and secondhand book shelves. Was like a ghost town and a hugely depressing waste of space. Nowhere to sit inside of an eving apart from there. 3 nights in a row a waitress came at 10.25pm and told us to get out exact words you need to get out. It was poring and i said theres nowhere else to sit but outside. She shrugged her shoulders and said again you need to get out. We did twice but on 3rd night after confirming at Reception it was 11pm I didn't leave. She then sent in a waiter with keys to pressure us to move. I said it's open till 11pm. He said I don't want to fight.!? And he left. What a thing to say! There is nowhere to relax and read without cigarettes or sitting in the rain part from Velvet room and you get thrown out and basically sent to your own room as it poured. 6. Lastly, we tried swapping dinner for lunch. Both given a set menu with 3 starters choice but then told we had to agree on the same starter as it was to be shared! We asked to choose a starter each as prefer different things but not allowed! Toasties burgers etc as a swap for main Dinner at £3,158 for our holiday just awful. Love H10 holidays but there's too many issues for me.
翻訳
ChrWyl
宿泊時期: 2024年11月
家族旅行
8.0/10
とても良い
投稿日: 2024年12月10日
My Mum and I had a lovely week’s stay at this hotel, and felt it was just right for us. The highlight for us was the restaurant. We liked the system at dinner, of starters and desserts being buffet style, and marked up on wee blackboards, and the main course being chosen from lovely menus. This gave it the feel almost of going out to dinner each evening, and was much more civilised and relaxed than my most recent experiences of hotel dining. Breakfast was also very enjoyable, with great choice, and the addition of chilled cava, which got our mornings off to a fab start! Special thanks to Consuelo, William, Raul, Davide and Eduardo. Each one of these lovely people is a credit to their employers. We thank them all for looking after us. I also have to mention the beautiful Christmas decorations throughout the hotel, including the pool area and restaurant. It was a special time to be there.
翻訳
ホテルからの返信: Dear ChrWyl, Thank you for taking the time to leave a detailed review following your recent visit to H10 Ocean Dunas****. We greatly appreciate your feedback and are thrilled to hear about your positive experience. Your feedback motivates us to continue delivering the best possible service to our guests. It is a great satisfaction for us to know that you enjoyed. Thank you once again for choosing H10 Ocean Dunas **** and we look forward to welcoming you back. With kind regards, H10 Ocean Dunas Staff
スト
宿泊時期: 2025年5月
その他
10.0/10
とても素晴らしい
投稿日: 2025年6月5日
Another fantastic stay at H10 Ocean Dunas....this is our second visit this year, and it didn't disappoint. On arrival we found that we had been complimentary upgraded to a junior suite, wow what a room, clean, bright and airy, with a private balcony, table and chairs and sun lounges, over looking the pool, it was fantastic. The staff were as friendly and professional as ever, nothing to much trouble, and always a warm reception. Our room was cleaned daily and tea, coffee and creamer, replenished, I love that there is a nespresso machine in the room, as I do love a morning coffee. Clean towels and bedding, and a spotless clean, kept the room looking great. Breakfast was good with plenty of choices from cereals to cold meats and cheeses, as well as a cooked breakfast and pastries, more than enough choice for everyone. Evening meals were good, and I still like that this is a served meal to help reduce waste, plenty of options from fish to meats and pastas, cooked fresh, we had the steak a couple of nights which was beautiful and cooked to perfection. This hotel is in a great location for shops, bars and resturants, and a short walk to the beach, it has a good pool and plenty of loungers for everyone. Thank you again to all the staff who made out stay a memorable one, we will be back again soon.
翻訳
スト
宿泊時期: 2025年4月
その他
6.0/10
投稿日: 2025年5月30日
Just came back from ocean dunas on 21 may the food was excellent but the room we got was like a cave no sunshine it was below street level in a so called garden full of trees on top of that we were miles from the street and the dining room ew were doing 1700 steps a day just get to the street ect not very good when you are over eighty they said hotel was full got the chance of a room above shops but not good when you go to bed early they could not have give us poorer room we were stopping for 14 nights poor hotel management
翻訳
スト
宿泊時期: 2025年4月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2025年5月29日
Just returned from a week here. Spotlessly clean hotel, friendly staff and an amazing room. The breakfast is very good, with different offerings each day, alongside the usual items. For us the pool area was dead and dull. No atmosphere, no music - apparently guests ask for it to be turned off, nothing going on at all We went to the beach each day. Lovely golden sand, you can hire 2 sunbeds either cushions and an umbrella for €20, use the restaurant toilets and on a number of afternoons there was a very amusing chap playing the guitar and singing. Very entertaining The hotel is excellently situated for the beach, shops, restaurants and bars, many of which have live music in the evenings.
翻訳