コスメル マヒステリアル公園周辺のおすすめホテル・宿

このホテルに支払った価格は、次の理由で品質に基づいて保証されていないと感じました。 1.シャワーの排水管が壊れており、金属片に切られるのを防ぐために丸いプラスチックの部分が覆われています。 2.装飾は素晴らしいものではありません。 3.掃除中に提供されるのとは対照的に、トイレットペーパーを数回頼まなければなりませんでした。 4.私たちは私たちが支払った金額の半分未満を支払った他の何人かの人と話しました - 公平に言えば、これは私のせいでした。 booking.comで予約し、彼らが尋ねたものを支払いました。ホテルで予約したカップルが1人いて、支払った価格の半分未満を交渉することができました。 5.ナイトクラブの向かいにあり、音楽はとてもうるさいです。最初は睡眠が問題になると思っていましたが、幸いなことにまったく気にしませんでした。 6. 朝食中のパティオでの喫煙は許可されました。プラス面:1.スタッフは素晴らしいです。朝食のスタッフと清掃スタッフはとても親切でフレンドリーです。朝食のスタッフが頼むと果物を切ります。ミリアムは流暢な英語を話していたので、私たちのお気に入りでした。 2.場所はとてもきれいです-彼らは一日中掃除しています。プールは定期的に掃除されますが、かなり寒いです。実はこんな感じでした。 3.ダウンタウンプラザに近いです。 4. ACは本当にうまく機能します。 5. ホテルの猫が2匹います。:)これは一部の人にとって否定的かもしれません。 6.ベッドはとても快適です-私たちは素晴らしいキングサイズのベッドを持っていました。寝具は頻繁に変更されました-隔日だと思います。ベッドは毎日作られています。全体的に私は再びここに滞在しますが、はるかに低い価格を期待します。

このホテルで素晴らしい時間を過ごしました 場所はフェリー桟橋から徒歩5分です。オーシャンビュールームのアップグレードからの眺めは素晴らしいです。私たちの目の前のクルーズ船がドックにドックするのを見るのは本当にクールでした。無料の朝食ビュッフェは朝に素晴らしかった。小さなスプラッシュプールの周りの素敵な椅子は、プールエリアの小さなバーでもありました。ある日、私たちの前の海のすべてのアクションを見ながら一日を過ごしました。すべての従業員はとても親切で親切でした。価格はこのホテルの場所に良かった。私たちは建物内のすべてのエレベーターが本当に好きです。また、ホテルのオープン24/7の下に7-11店があり、とても便利です。次回そこに滞在することを楽しみにしているこの小さなホテルを強くお勧めします

長所:海と素晴らしい海岸ダイビングスポットから通りの向かい。美しく造園された敷地、素敵なプール、ビーチクラブ、スイムアップバーのある屋外レストラン。オープンな中庭と庭園や海の素晴らしい景色を望むラナイを備えた伝統的なメキシコのホテルのレイアウト。平和な雰囲気。CONS: この地域のほとんどのレストランは、ドリンクとダイビングの群衆に対応できる高価な Senor Frog / Hooters タイプの施設です。町の北とセントロのすぐそばにあるレストランは、はるかに優れた品質と価値がありますが、町にはタクシーが必要です。ビュッフェ式朝食は炭水化物の重いスチームテーブル料金で、15/person以上の高値でした。アメリカのレストランではこれを無料で提供します。フロントデスクのスタッフは特にフレンドリーで親切ではありませんでした。夫がロビーでバッグをなくし、紛失したバッグを見つけられなかったとき、私たちが2回目尋ねるまで、彼らは机の後ろでそれをチェックしませんでした。ここで少しの努力と考えが私たちに違いを生むでしょう。ビーチクラブはいいですが、水泳は私にとってあまりにも荒かったです(2つの桟橋と道路の間にあり、ほとんどが目の前のクルーズ船の景色を眺めることができます)。ネット:マルガリータを飲んだりダイビングしたりするのに最適な場所

I was spied on in the shower by a hotel employee, and management tried to cover it up. It wasn’t until we involved the police that they became cooperative. What happened? Look at the photos, and you’ll see a sliding window in the shower that opens to a hallway closet. While I was showering, I looked up and saw a man’s face in the window, watching me. I screamed, grabbed a towel, and ran out to the hallway. When I opened the closet next to my room, I found that same man wearing a hotel uniform, trying to climb down from the window that overlooks my shower. He tried to push past me, but I caught him by the sleeve and took his radio. I shouted for help, and he said over and over, “Please, don’t tell.” Other guests arrived to assist me, and started taking photos and video of the scene. The desk clerk named Angel came upstairs and initially claimed that he’d told the pervert peeping tom named Vicktor to get a broom from that closet. Observe from the photo that this is not a utility closet, and is empty except for pipes. We also found footholds carved into the cinderblock beneath the shower window. Once we pointed out the falsehood of his claim, Angel then said that Vicktor was never in the closet, that it’s his word against mine. Angel refused to call the hotel manager, and then refused to call the police. He took Victor to the office behind the hotel desk, and we saw him on his phone, smiling and laughing. Members of my group called the police and contacted the hotel owner Gilberto, who said he would come in 2 hours because he was not nearby. I give credit to the local police in Cozumel, who responded quickly, and also called their supervisor to the scene, who took our reports and investigated the closet. We discovered that many rooms, on all four floors of the hotel, have these fake utility closets with windows opening to the shower. None of the closets were locked, and only women had been assigned to these rooms by the front desk clerk. When the owner Gilberto arrived, he initially denied everything, then once the police sergeant supervised the interaction, the owner finally conceded that “because it’s bad for business,” he would repair the shower windows and lock the closets, and he also said Vicktor the peeping tom would be terminated. However Gilberto the owner denied that Angel the desk clerk had any part in covering up the incident or funneling female guests to those rooms. I was very concerned about what appeared to be a serious safety and privacy problem—who knows many staff are involved in their peeping tom operation and how long they’ve been doing it? How young are their victims? Are they taking photos and video too? I’ve never felt so violated and disgusted. There are plenty of nice places to stay in Cozumel, go someplace that takes the privacy and safety of their guests seriously.

We were incredibly disappointed with this hotel, it looks 5 star but the experience isn’t. We stayed July 2024. On check in, the whole process took over an hour because they had put our reservation down for August…not July. This was eventually resolved and we were given a ‘temporary’ room for a few hours. At this point we were understanding- these things happen and they offered a solution. The man on the check in was pleasant but incredibly slow. We stayed for 4 nights and there is no doubt the setting is wonderful and the rooms were lovely- however breakfast (included) was atrocious and lacking the basics. Bread but no butter or jam etc out, we had to ask every time and often more than one member of staff to eventually get it- often taking over 20 mins. One day there was no buffet at all but no one could explain why. You could order 2 out of the 3 remaining dishes on the menu but you were only allowed one per person. I had pancakes but then had the same fiasco that they came with no syrup and I had to ask 2 members of staff and wait 20 mins to eventually get it. On the Saturday night we stayed there, the hotel decided to throw a party until 2am…. Guests unfortunately were not invited or made aware so we were kept awake for several hours in our room. I went to reception to complain and was told a manager would speak with me in the morning..needless to say they didn’t. Reading between the lines, they host a lot of events for the local community (which is great) but the communication around it was poor and not acceptable for hotel guests. If they had invited hotel guests and offered a drink on the house or something along those lines it would make much more sense. The whole experience was completely bizarre and not worth the price they charged. I would expect this kind of service from a cheap local guesthouse, not a 5 star resort. The staff were not unpleasant at all but poorly organised and lacking basic communication.

本当に素敵な滞在でした。特にレストランのスタッフはフレンドリーでした。2 つのビーチと素敵なプールがある豪華なリゾートです。ホテルのレストランの料理は素晴らしく、毎晩楽しく食事をしました。