カーサ フランシスコ クエルナバカ(Casa Francisco)

很一般環境

They accommodated our request to watch the Super Bowl in their common area. The pool was nice and clean.

The property is located in a safe area and very convenient to shopping centers. Overall, the property needs to work on their appearance. It is very outdated. The staff was very rude, unprofessional, and the food was OK one of the servers that appeared to be the supervisor or when picking up our plate set a comment about our leftovers. I told him we did not like well. We have left and he said a smart comment about it. Also we were all getting over charge on our breakfast which day, correct When I pointed out the overcharge we constantly had to call for towels, toilet paper, etc. I won’t be staying again

Not the nicest neighborhood, but the property is very clean. My bed was awesome. Shower was excellent. 32” tv was enough. Has cable. Room was spacious.

Very nice property, have stayed here several times. Will definitely return

Enjoyed our stay. Excellent service, friendly staff, good breakfast. Felt safe, family friendly and kids enjoyed the pool. Everything we needed for a weekend visit in Cuernavaca.

The staff at the front desk was very helpful and breakfast was great food and flavor .

I enjoyed my stay at this hotel. The hotel staff was friendly, attentive, and very helpful. It was a quiet area and the hotel has a gate entrance that is opened by staff member. You also need your hotel card to open the area that leads to the rooms. It also provides free parking. There is a restaurant where you can eat that’s part of the hotel. I don’t have any complaints. I do want to add that I accidentally left my child’s blanket on our last day when we checked out. We hadn’t realized we left it. But the next, I called to see if they had it there. The maid found it and returned to the front desk. Since I was back home already a family member was able to pick it up from them. We really appreciated the staff for holding on to it. I would definitely stay here again. Thanks Casa Francisco!

The premises were very beautiful and the on property food was good -not amazing, but more than acceptable.