ヒルトン ガーデン イン モビル イースト ベイ / ダフネ(Hilton Garden Inn Mobile East Bay/Daphne)

Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card depar**ent. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?

Room smelled musty. Front desk person when leaving was not available.

Good service. Clean and comfortable room. Convenient to stores, restaurants and the freeway. Starbucks close by.

Clean, safe place to stay for a night. Everything was comfortable. Beds are as to be expected and not like home, but service was great, showers clean, soaps, shampoos were great as well. Kids enjoyed a swim in the indoor pool since it was cold and enjoyed their time there too.

Check in and overall experience was amazing. The front desk is super friendly and welcoming. Overall great experience

Nice hotel, clean, comfortable room. Staff needs training on friendliness and common courtesy.

Pillows did not meet standards worse pillows I have ever had at any hotel

Our stay was very pleasurable. We were able to check in early and the staff was very friendly.

I loved that they had shampoo and body wash in the shower built in plus very comfortable room