Great stay, however Trip.com swopped my double beds booking and booked me and my adult kids all 4 of us paying as adults into a bedroom with 1 king bed!, not even a sleeper couch. The hotel fixed it on checkin by wheeling in 2 more strecher beds.
翻訳
ゲスト
オーシャンデラックスルーム(キング)(テラス)
宿泊時期: 2025年11月
友人同士
1件の口コミ
8.0/10
とても良い
投稿日: 2025年12月10日
Beautiful location and amenities, menus are limited, range of food available isn't available, since there is no other choice or venue to eat, tonic bar is the only trained staff,
The rest of all employees are un trained and can not handle guest questions or requests are ignore or just dont know and tell incorrect answers, or ordering food is a circus. They need to hire hospitality staff that know how to serve and run restaurants ir eatery.
翻訳
ゲスト
Superior Pool View, 1 King Bed-Inclusive Of Return Ferry Transfers
宿泊時期: 2025年8月
夫婦・カップル
2件の口コミ
10/10
とても素晴らしい
投稿日: 2025年9月19日
Day dream island is an excellent place for holiday. Manuel was excellent in front of the desk quickly called us after the room is ready. Also on the day manager was great and he gave us great sea view room. Immaculate room with great views. Also we went to infinity restaurant for the dinner and Martina who served us was exceptional. She recommended great cuisine which was authentic. Great place and great service.
翻訳
匿名ユーザー
スーペリアプールビュールーム(キング)
宿泊時期: 2024年12月
ファミリー
3件の口コミ
8.0/10
とても良い
投稿日: 2025年1月31日
I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
翻訳
匿名ユーザー
スーペリアプールビューツインルーム
宿泊時期: 2025年4月
夫婦・カップル
2件の口コミ
4.5/10
投稿日: 2025年6月4日
arrived in the Island early as for usual check in(2pm) , so chill out in the lounges but 2pm came, we still waited 35mins before they let us go to our room. The room is spacious but not that tidy, shower tub /shower cubicle is a bit dirty ( aside from black mold? , the tub had mark of stains, i think because it is old/age) The tissue box contains 2peaces only and empty(not happy) and found out during bedtime the pillows smells yucky( we shocked in the floor, never used any) it smells like sweats or B.O .
and the amenities in the other side of the hotel, is hollow for me. you walk for 10-15mins just to see empty old shops, another pool (not as nice to main pool near hotel) nothing much to do if you stay for more that 2days, unless you crossed to other island, but here itself, NO! , aside kayaking and swimming to pool. plus the viewing of the underwater aquarium is only 9:30am onwards but not in arvo, should have to 2 session not just in the morning!
翻訳
Nabil Mahmud Islam
リゾートツインアクセシブルルーム
宿泊時期: 2025年1月
友人同士
6件の口コミ
8.0/10
とても良い
投稿日: 2025年2月8日
Peaceful place to spent time..
翻訳
ゲスト
リゾートツインアクセシブルルーム
宿泊時期: 2025年7月
夫婦・カップル
7件の口コミ
10/10
とても素晴らしい
投稿日: 2025年8月31日
Everything is good, except the food a bit expensive!
翻訳
ゲスト
スーペリアプールビューツインルーム
宿泊時期: 2024年8月
ファミリー
2件の口コミ
9.0/10
非常に良い
投稿日: 2024年10月7日
Really nice place to stay. Beautiful seaview swimming pool and restaurant. Reasonable price for a relaxing holiday trip.
翻訳
ゲスト
リゾートルーム(キング)
宿泊時期: 2024年2月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年3月5日
Beautiful tropical island. Hotel service and food was amazing. They have free snorkeling. I once visited Yasawa islands in Fiji. This place is not too different. Very nice views. Excellent staff. I would recommend a 2 to 3 night stay for leisurely travellers who just want to relax. If you're a sightseeing traveller, you can see the sights easily through a one night stay
翻訳
Saraguto21
リゾートツインルーム
宿泊時期: 2024年3月
友人同士
12件の口コミ
5.0/10
投稿日: 2024年4月20日
The first room was terrible, dirty even the sheets. Curtains were disgusting, with drinks stains. Second room that they changed was better. But overall, the resort should not call itself resort, from 3 pm you don’t find anything for eat, so if you want to have late lunch be careful. Note that they don’t have smart TVs (consider themselves as a 4 start resort it is necessary). Just local channels and some movies, if you don’t speak English for sure this is not the hotel for you. The last complaint is about room service. They never pick up for that, and when I finally got someone in the line, they told me room service was until 8 pm.
Not good for price and absolutely not worthy as 4 star resort.
Hoping the Chinese owner improves this because not in the same quality as any other resort in the Whitsundays despite the beautiful island