We arrived at about 2:30 AM with below zero/freezing weather, the room was very cold and even after turning on the air conditioner it didn't get warm by the morning! the kids were shivering and the beds didn't have blankets!
I checked out in the morning, with little sleep, even though my reservation was for two nights, I'm requesting a full refund or at least a refund of the second night as I checked out on Saturday 2/24 before 11 am.
自動翻訳