ダンディーのベストウェスタンホテルホテル

B&Bベースで「マイホテルbreaks.com」を通じてこのホテルを予約しました。私たちが到着したとき、レセプションのスタッフはチェックイン時にとても親切で、24時間無料で駐車できました。部屋は大きくて明るく、専用バスルームと十分な収納スペースがありました。携帯電話用のポータルと読書用のライトが十分にあります。ベッドはとても快適で、二人ともぐっすり眠れました。朝食のために階段を下りる前に、まずビスケットと一緒にコーヒーを飲むことができました。朝食ルームは明るく風通しが良く、朝食の食べ物は素敵で、スタッフは朝食ルームでとても親切で気配りがあり、ダンディーとバローティフェリーで1日出発する前に、私たち二人ともたくさん食べました。クイーンズホテルに感謝します。戻ります😀

On checking in, we were listed as room only when it was B&B with an email to confirm this. We were allocated room 123 but found it already occupied when we got there, fortunately there was nobody in the room at the time. Reception were apologetic and gave us room 134, a further 2 flights of stairs for my arthritic knees to contend with. When I attempted to iron a shirt, the ironing board completely fell apart and I had to place the board across a chair - I reported it and a replacement was in the room after dinner. We then discovered the TV didn't work 'no signal' came on the screen. I informed Reception the next morning and was assured it would be fixed. Returning to our room after 4pm the TV still was not working and we phoned Reception who sent somebody up after about 20 mins. He was no more successful than us but reassured us that we could watch You Tube if we liked. He gave a ludicrous explanation that the aerial couldn't cope with the demands of all guests TVs and mobile phones. The next morning having washed my hair, I switched on the hair dryer which worked for about 5 seconds then stopped but made some alarming noises so I switched it off to avoid any potentially fatal mishap. On checking out, a half hearted apology was the best the Receptionist could offer. A letter of complaint to the Manager has gone unanswered after 10 days but I'm sure the adverse nature of this review will provoke a response.