Had a very wonderful stay and for the first time, the place is clean and also the location is great. First time getting there during breakfast, the service was not the same, but then at a later stage that was fixed and there was equality.
June 26-30 2023. First room: not made up on arrival. Second room: broken phone which reception was unable or unwilling to resolve. Third room ('suite') from manager: dirty, stained curtains and couch, damaged fittings, peeling wall paper, broken window etc. Safety catches on window broken, so easy egress for a small child or suicidal adult from the fourth floor room. Noisy hotel, staff friendly but poorly trained and chronically unreliable. Hotel airport transfer booked and paid for five days earlier failed to arrive. An 'pirate' ride sharing car (different number plates) initially offered as a substitute. You, like I me, will be tempted to accept it, just to escape the abject Onomo Durban.