Great customer service. We arrived earlier than expected and were offered a room that was already available and some welcome drinks too. Staff were very attentive and helpful and room was clean and spacious. Bed was so comfortable and it was handy having parking on-site too. Only downside was the poor water pressure in the shower but I suspect this was due to us being on the fourth floor.
Very much enjoyed our stay at this quirky but fun and charming hotel. The little red fridge was a really fun touch. The hotel was a bit confusing to negotiate but the staff was very helpful getting us to the right place. The location was great. We were able to walk to areas of interest.
Our room was spotlessly clean, spacious and well equipped. Javi on reception was wonderful he was so friendly and helpful nothing was any trouble, it was great to see his friendly face during our stay. The free coffee, tea, hot chocolate was a bonus as was the croissant in the morning. Fantastic location right in the heart of the St. James's Quarter and on the top of a brand new shopping mall with every shop you can think of at your feet as well as lots of places to eat too. Would definitely recommend & stay here again - thank you Javi & team.
ゲゲスト超かわいいホテル/ミニアパート。これまで冷蔵庫があった唯一のホテルです。ベッドは快適で、スタッフは素敵でした。彼らは私たちに1時間の無料レイトチェックアウトを与えました。It’s also convenient location right by the castle and other touristy areas. We would come back and stay again.
ゲゲストSolo visit as visiting the city, Edinburgh always been on my ”bucket” list and this hotel is just a gem! Not a 5 star building but most definitely a 5 star experience. I was met by Anthony who checked me in promptly and efficiently, he was very informative and helped me with a few tourist things. My room was perfectly fine, a little dated but nothing drastic. Breakfast perfectly cooked and everything you could have wanted, loved the porridge. I will be back again!
We were a little apprehensive about this place after reading some of the reviews, but in the end, we had no problems or dramas. The instructions to gain access and collect the keyword simple and straightforward and happily everything worked. The room was perfectly clean, as was the bedding and towels.the water was always warm, although the cistern did take its time to fill. It took us a day to realise that if we needed clean cups or glasses and extra coffee tea and milk to just help ourselves from the lounge and leave our mucky cups in the tray there. As it is a double room having two proper chairs would have been nice. It is in a really nice area with rail bus and tram links to all parts of the city, although we mainly walked, taking about 30 minutes to get to the middle of Princes St. At the price we paid we would happily return.